Assistant Night Manager Hotel

EC2R 8AY, London (Greater)
10.08 per hour
05 Feb 2018
27 Feb 2018
ANM 050218
Contract Type
Full Time

Due to internal promotion, we are looking for a person to join the Threadneedles team as Assistant Night Manager at earliest convenience.

The shift is patterned on 12 hours shift with 4 working days and 4 days OFF. We offer competitive benefits with 20 holidays, in house meal, uniform (Except shoes) and Marriott Employee preferential room rate available in Marriott hotels worldwide.

Your main Duties:
> Greeting guest at anytime
> Ensuring guest are roomed properly
> Ensuring security walk around are processed by team members
> Accommodate drinks in the Lobby for in house guest during the night.
> Ensuring at anytime Marriott Autograph collection standards'
> Providing wake up call to our guest
> Providing guest with accurate local and transport information.
> Processing check-in and check-out as per standard
> Ensuring Health & Safety of the hotel during the night and be able to process full evacuation if need.
> Answering guest emailed and calls over night
> Dealing with customer request and complaint in high level of efficiency.
> Processing nights reports and assist on accounting part.
> Handover with the Duty Manager
> Ensuring an efficiency on employee sickness reported to appropriate manager.
> Ensuring the day is ready to run smoothly.
> The shift is during night and time to time to be during day time.
> Full time position.
> The position will be on covering the night manager 4 nights a week and ensuring a full respect of Night Manager and Front Office Manager request in regards of operations.

Your profile:
> Previous experience in 5-stars or 4-stars hospitality require
> Previous experience with dealing with complaint required
> Male or Female aged of 25 and above.
> Fully eligible to work in the UK
> No restriction on working night shift.
> Professional with perfect English spoken and understanding.
> Knowledge of Marsha and Opera experience preferred.
> This will be your permanent job.
> You want to learn and progress. Threadneedles is part of Marriott Autograph Collection with internal training and development.
> You have the positive and to do attitude.


The Hotel:
The Threadneedles is a franchise 74 bedrooms hotel part of Marriott Autograph Collection and YTL group. The hotel is located on the former original City & Midland Bank from the 1856 with original glass handmade dome in the lobby reception as well as some door frame. We are a listed building. We offer 3 meeting rooms; In room dinning 24/7. Our Oyster Bar is open on daily basis and our guest can enjoy the Marco Pierre White Bank restaurant for Breakfast, lunch and dinner.

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