Admin Assistant –Venue Operations

Brixton Hill, London (Greater)
Up to £20000 per annum
04 Feb 2018
05 Apr 2018
Contract Type
Full Time

Admin Assistant –Venue Operations - Job Description

Reports to:            Operations Manager

Office Hours:        10am-6pm Monday to Friday – Adhoc Saturday office cover also required dependant on Events.     

Contract:               Full Time Permanent.

Office Admin Job Purpose

Ensure proper flow of office procedures, and supports the Operations Manager and team by carrying out common office duties. Maintains a positive and friendly company image by acting as the first line of contact to visitors, customers and contacts in person, online and via telephone

Key Responsibilities

  • Drafts, formats, and prints relevant documents
  • Communicates with promoters to produce function sheets, operational questionnaires + 696 forms for the operations team
  • Arranges meetings by scheduling appropriate meeting times, booking rooms, and planning refreshments
  • Manages correspondence by answering emails and telephone calls
  • Manages reception /office and looks after visitors
  • Answers phone calls and transfers them as necessary
  • Order office supplies as needed
  • Interacts with Operations Manager & Company Director and carries out their requests
  • Creates agendas and takes meeting notes
  • Photocopies and files appropriate documents as needed

Other Responsibilities:

  • Ensuring that all delegated tasks are completed fully and in a timely fashion.
  • Taking in deliveries
  • Dealing with all Lost Property Enquiries and filing of the lost property
  • Assist the Operations Manager with Corporate Hire enquiries
  • Implement systems and control to improve reporting and efficiency across the business.
  • Liaise and work closely with the Operations Manager and Company Director
  • Understand and comply with the licensing and legal aspects of running a nightclub.
  • Ensuring the security of the venue property
  • Ensuring that our customers receive standards of service, product and entertainment in line with Company policy and strategy.
  • Assisting the Operations Team with VIP Table enquiries and taking payment.
  • Social Media – Setting up Events, Adding Event Photos
  • Weekly Ticket Counts


Other specific responsibilities:

  • Assist with administrative procedures for the venue
  • Ensuring the venue runs efficiently from an operations perspective.
  • As a key member of the office / operations team your primary duty is to assist with the day-to-day operation of the office and assisting the operations team in ensuring they have the information they need for running of events.

Experience and personal characteristics:

  • 1-2 Years in an office environment
  • Interest in the Live Music industry
  • Great attention to detail
  • High level of numeracy.
  • Ticketing / box office experience useful not essential 
  • Social media + data base management experience useful but not essential

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