Area Relief Manager - Cheshire
Area Relief Manager
McCarthy & Stone, the UK’s leading retirement builder has been providing specialist retirement property for 40 years and have built a reputation for high levels of customer service and satisfaction that is the envy of the house building industry.
McCarthy & Stone Management Services (MSMS) manage all the retirement developments built by McCarthy & Stone. Our focus is to 'enhance the quality of people’s lives in retirement' by providing the best possible 'lifestyle' and estate management services.
About the role and you
MSMS has an exciting opportunity available for an Area Relief Manager based in Cheshire with access to the M6.
This is an extremely varied position, providing relief cover on a portfolio of developments, pre-opening training for new House Managers, focusing on customer service and satisfaction scores, whilst also providing support to the Area Manager.
This role is also responsible for the training and development of our House Manager population in the use of Qube (our property management system).
We are looking for someone who is first and foremost flexible, being happy to travel extensively across the patch and prepared to stay overnight as and when required.
You will be self-motivated and self-disciplined. You will have the ability to manage your time and juggle conflicting demands effectively, as well as have the ability to build instant rapport with people and effectively handle a range of different situations that can arise at any time.
You must also have a natural aptitude for IT and a desire to develop and train people.
Whilst no specific qualifications are required, experience of a House Manager or similar would be advantageous, along with an all-round knowledge of Residential Property Management, Health & Safety and Customer Service.
A good level of IT skills is essential; particularly experience of using IT applications and databases as you be the ‘Super User’ within your patch for our property management system Qube.
Salary and Hours of Work
£23,575.00 per annum for 37 hours per week, Monday to Friday
In addition to an attractive salary benefits include a Company Car, mobile phone, laptop, Group Personal Pension, Life Assurance and Medical Screening
How to Apply
In order to apply, please submit your CV and covering letter online.
Closing Date for Applications
18 February 2018