Guest Service Agent- Evening Shift

London, NW3
01 Feb 2018
02 Apr 2018
Contract Type
Full Time
Job Level

About Pax Lodge:

Pax Lodge its operating as an Hostel and is ideal destination for schools, youth groups, Individuals and even families who would like to experience a unique home-like environment!

Pax Lodge is one of our four World Centres and is a place for members and families of the World Association of Girl Guides and Girl Scouts to meet. It offers accommodation, international volunteering programmes, employment opportunities and a wide range of activities.

About Organisation:

Girl Guiding and Girl Scouting is the world’s only Movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Free to make what they want from the Movement, girls learn by doing, make friends and have fun. In safe, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world.

The World Association of Girl Guides and Girl Scouts (WAGGGS) keeps the global Movement thriving, united and growing.

About the Role:

Pax Lodge is looking for someone to assist the Front of House Coordinators & Deputy World Centre Manager with guest service duties, in order to establish and maintain a friendly and welcoming atmosphere for all guests and visitors.

The post holder will provide front of house reception duties including guest check-in, event bookings, responding to emails and dealing with queries from guests related to accommodation, conference, shop, guiding, and other events.

The ideal candidate will have excellent interpersonal skills, will enjoy working with others in an international team and will have experience in operational management. Fluency in written and spoken English is essential, with knowledge of other languages desirable but not essential.

This is a two-year, fixed-term contract position. The successful applicant will work on a scheduled rota of Tuesday to Saturday (15:00 to 23:00) with an hour break and one day per week on night call (sleep over).

We strongly encourage both men and women to apply.

What you can expect from us

  • 26 days annual leave
  • Matched 5% Pension Contribution after 3 months of service
  • Group Life Assurance
  • Season Ticket Loan

We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process.

If you have a disability and can demonstrate that closing this post early would impact on your ability to submit an application in time, please contact our Human Resources team to request arrangements for an application to be submitted within the original time frame.

A Note for Recruitment Agencies:

We prefer to hire people directly and have a preferred supplier list in place. We will be in touch if we need you.

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