NIGHT RECEPTIONIST - NIGHT AUDITOR - full-time 40/week

Location
124-132 Clerkenwell Road - EC1R 5DJ - London
Salary
18000 per annum
Posted
29 Jan 2018
Closes
30 Mar 2018
Ref
NIGHT AUDITOR
Contract Type
Permanent
Hours
Nights
Job Level
Experienced
Language
English

Contact Details

Location: Clerkenwell Road EC1R 5DJ, London 

Company: The Bryson Hotel

Salary: £18.000 per annum
Employer Type: Hotel

Full-time - 40h / week - Rota scheme 

The Bryson Hotel is a Brand New 42 bedroom Hotel located in the heart of Farringdon, Central London. We are now looking for a Front Desk Receptionist to join us on night shifts.

As a receptionist on our front desk, you play the most important role in the hotel. You

create the first impression when a guest arrives – and you’re the final memory they

take with them when they leave.

We are looking for a strong and motivated person, someone who has worked in a similar role within the hospitality or travel and tourism industry. The person will be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.

As a Receptionist, your main role will be to:

  • Greet, check in and check out our guests

  • Reply to emails and reviews

  • Have a dynamic approach in this role in order to add ideas and make things

    happen

  • Proactively work with OTA’s and extranets

  • Manage our incoming telephone calls, emails and post

  • Check in/out guests

  • Invoice guests, Companies and Travel Agencies

  • Reservations.

    Applicants must be:

  • Responsible for self-appearance meeting the Company standards

  • Excellent interpersonal and communication skills with a high standard of both

    verbal and written English

  • Enthusiastic about delivering excellent customer service

  • Be an excellent team player

  • Previous customer service experienced in a similar role within the

    hospitality/service industry

  • Enthusiastic, positive and motivated to continually develop services levels

  • Organised, able to multitask and show initiative.

If you have a genuine desire to look after customers, provide a first-class level of

service efficiently, and have a natural enthusiasm for life in hotels, then The Bryson is the place for you.

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