NIGHT RECEPTIONIST - NIGHT AUDITOR - full-time 40/week
Location: Clerkenwell Road EC1R 5DJ, London
Company: The Bryson Hotel
Salary: £18.000 per annum
Employer Type: Hotel
Full-time - 40h / week - Rota scheme
The Bryson Hotel is a Brand New 42 bedroom Hotel located in the heart of Farringdon, Central London. We are now looking for a Front Desk Receptionist to join us on night shifts.
As a receptionist on our front desk, you play the most important role in the hotel. You
create the first impression when a guest arrives – and you’re the final memory they
take with them when they leave.
We are looking for a strong and motivated person, someone who has worked in a similar role within the hospitality or travel and tourism industry. The person will be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
As a Receptionist, your main role will be to:
Greet, check in and check out our guests
Reply to emails and reviews
Have a dynamic approach in this role in order to add ideas and make things
Proactively work with OTA’s and extranets
Manage our incoming telephone calls, emails and post
Check in/out guests
Invoice guests, Companies and Travel Agencies
Applicants must be:
Responsible for self-appearance meeting the Company standards
Excellent interpersonal and communication skills with a high standard of both
verbal and written English
Enthusiastic about delivering excellent customer service
Be an excellent team player
Previous customer service experienced in a similar role within the
Enthusiastic, positive and motivated to continually develop services levels
Organised, able to multitask and show initiative.
If you have a genuine desire to look after customers, provide a first-class level of
service efficiently, and have a natural enthusiasm for life in hotels, then The Bryson is the place for you.