Warranty Administrator

Ruth Ord
Poole, Dorset
Salary £DoE
27 Jan 2018
28 Mar 2018
Contract Type
Full Time
Job Level

Contact Details

Our client, a major car dealership, is seeking an experienced Warranty Administrator to work as part of their busy Warranty team.

In this role you will be responsible for all aspects of warranty administration across multiple sites working closely with the after sales teams.

Your duties will include:
Ensuring warranty compliance of paperwork presented prior to claim progression.
All submissions contain correct data, ensuring only accurate and fully justified claims submitted within strict time limits.
Monitoring the despatch of paperwork from sites along with requests from manufacturers in relation to material returns.
Acting on claims discrepancies to ensure successful and prompt payment.
Reconciliation of manufacturer payments.
Utilisation of department spreadsheets used for tracking and payment requests.
Conduct internal warranty audits and act upon any potential deficiencies highlighted.

You will need:
Previous experience of working in a fast paced office environment.
Experience within an aftersales environment preferred.
Ability to build and maintain excellent relationships internally and externally.
Excellent administration, numeracy and computer skills.
Ability to prioritise your workload.
Excellent time management skills.
Ability to work to deadlines.
Attention to detail and accuracy.
Positive attitude to problem solving to ensure justified claims fully reimbursed.

Based in Wallisdown, working Monday to Friday 8.00 a.m. to 6.00 p.m. with half an hour for lunch with salary £DoE, 22 days annual leave, increasing to 24 (after 5 years) and 26 (after 10 years) continuous service, opportunity to join the company pension scheme and Life Assurance assurance plus discounts on vehicles, parts and services and free parking.

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