We are currently recruiting for a part time (32 hours per week) Spa Receptionist to join our highly successful team at The Grand Hotel, Brighton.
In return for your passion and commitment, we offer a great package including meals on duty, up to 28 days holiday, complimentary gym facilities, a hotel recognition scheme, discounted use of hotel facilities, discounted and free hotel stays nationwide and a high street, local attraction and retail discount programme.
You should have a warm, personable nature, can do attitude and eye for details. You will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest’s expectations. You will be expected to achieve a level of service through the constant monitoring of our established brand standards.
Duties of the role include:
• Welcoming guests and directing guests around the facility.
• Answering telephone and face to face inquiries.
• Handling spa reservations.
• Ensuring correct billing and payment of all Spa treatments and access to facilities.
• Product sales.
• Maintaining the presentation of reception.
The successful candidate will ideally have previous experience in a beauty or spa environment but we are looking for individuals with a real interest in delivering outstanding hospitality, an energy and drive to succeed and a desire to be the best.