Telesales Operator (Backshift)

Location
Kilmarnock, East Ayrshire
Salary
up to £16,286
Posted
02 Feb 2018
Closes
22 Mar 2018
Contract Type
Permanent
Hours
Full Time
Job Level
Experienced

Contact Details

About Us: Braehead Foods are a wholesaler and game processor supplying the best in the hospitality industry including hotels and restaurants across the UK and Europe. With absolute vision in fine cuisine and our passion for the industry, our focus is on delivering excellent standards of service and quality. This is an excellent opportunity to join the team at Braehead Foods at an exciting time for the company. The company is undergoing rapid growth and needs a dynamic and committed team. About the role: We are looking for a back shift Telesales Operator to join our busy team. Dedicated to delivering an exceptional level of customer care, your responsibilities will include:

  • Pro-actively maintaining contact with our customers and clients over the phone
  • Handling incoming calls
  • Resolving customer enquiries
  • Processing New Client administration
  • Completing all sales and order administration

About you:

  • Flexible approach with excellent customer service skills
  • Strong IT skills
  • Accuracy and attention to detail
  • Strong written and verbal communication skills
  • Clear communication skills with excellent telephone manner
  • Adaptable with strong problem solving skills
  • Enthusiastic and motivated to deliver excellence to our customers

Hours of work are typically up to 40 hours per week over 5 evening shifts. This fluctuates according to business needs. 

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