Corporate Collections Advisor - 12 month contact
Why should you say yes to Worldpay?
We are the leaders in Modern Money. We process millions of card based transactions on a daily basis for over 300,000 UK customers. Our Corporate Collections team supports and manage relationships with Worldpay's portfolio of clients. This is much more than picking up the phone to collect money. It's the way in which we work which is key, we operate in a regulated environment, therefore "treating customers fairly" is at the heart of everything we do.
How will you add value?
As Corporate Collections Advisor you will be responsible for the recovery of debt for customers in Worldpay's Corporate portfolio. Work alongside the wider collections team you will managing your own debt ledger with a strong focus on cash collection and aged debt clearance. You will build effective internal and external relationships with both the Corporate Support teams and Relationship Managers to manage the corporate debt. You must have excellent communications and influencing skills with the confident to speak with our merchants to give guidance around moving to Direct Debits ensuring timely payment to minimise risk of large arrears. You will be responsible for cash allocation, setting up direct debits and undertaking query management. You will undertake all these tasks whilst operating in line with FCA, DPA and Banking Code Regulations.
What will make me right for the role?
Ideally, you will have gained experience working in a similar role within a fast paced environment. You will have a good working knowledge of Excel and be comfortable with working in a high volume environment. You will be a confident communicator who can prioritise and manage their time effectively to adhere to deadlines. You will have some knowledge of credit control and it is desirable for you to have previous experience of working in a regulated environment.
How Worldpay is changing the world?
On a typical day, we process 36 million mobile, online and in-store transactions - that's about 415 each and every second. We support 400,000 customers, 126 currencies, 146 countries, and over 300 payment methods. We serve all types of businesses - big and small. You may interact with Worldpay several times a day, without realising it.