Admin Support Representative

Location
W13 8SB, Ealing
Posted
14 Nov 2017
Closes
13 Jan 2018
Sector
Office
Contract Type
Permanent
Hours
Part Time
looking for an experienced Admin Support Representative to our warehouse in London, Ealing West.
well-spoken & confident, excellent communication skills with phone manner.
Build relationships on the phone.
Answering incoming telephone calls and email correspondence.
Stock availability, delivery information and order discrepancies predominantly by email and telephone.
Cold-calling to existing customers to sale our coffee products.
Support the Service and Warehouse teams on their daily tasks.
Doing customer orders and invoices, dealing with customisation requests and order notes.
Managing customer returns and resolving cases.
Follow through to ensure customer satisfaction.
Ensure company database is maintained and client details are updated.
Experience using computer software’s.
Part time job as a starting point – 09:00 to 14:00, Monday to Friday.


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