Hostess / Receptionist

Location
SW3 1HY, Kensington and Chelsea
Posted
13 Nov 2017
Closes
12 Jan 2018
Contract Type
Permanent
Hours
Part Time
Competitive Salary + tips - Full Time & Part time - 28 days holiday – Daily staff meals

Closed for Christmas and New Year : 25th & 26th Dec & 31st Jan & 1st Jan OFF

We are currently looking for a passionate and experienced Hostess/Receptionist for a contemporary Middle Eastern Restaurant & Lounge, situated in Knightsbridge.

You and your team will need to provide excellent customer service in all circumstances. Reception is the link in between customers, front of the house and management. Good communication skills are a must along with a good command of the English language.

You will need to have the ability to work under pressure, be proactive and well presented.

Duties and Responsibilities:

To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.
Assist in keeping the reception area clean and tidy, at all times.
Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
Administer all reservations, cancellations and no-shows, in line with the company policy.
Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety.
Report any issues immediately to your managers in person and through daily reports.
Always adhere to all company policies and procedures and licensing laws.
Work closely with management and head office.
Be responsible for the float and cashing up.
No formal qualifications are necessary; however, you should be computer literate. Knowledge on OpenTable & Quandoo is an advantage.

All candidates must be legally eligible to work in UK.

Are you motivated and passionate about hospitality? Do you have what it takes to fill up this position? Please send us your CV, the position is available for an immediate start.

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