Receptionist with Sales Skills Requires for busy Pilates Studio Business
Bootcamp Pilates is a successful, established chain of Reformer Pilates studios in central London and surrounding areas.
A vacancy has arisen for a full time Reception and Sales Advisor for our busy Pilates Studio in Shoreditch, London.
We are looking for an enthusiastic, customer focused person to join our front of house team.
About the role
You will work as part of the team assisting in delivering the highest standards of customer service and striving towards improving clients satisfaction levels at all times
You will demonstrate a friendly and professional manner both on the telephone and when meeting and greeting members within the studio
You will adhere to the standard operating procedures of the studio and support the administration process
In addition to dealing with customers face to face you will deal with phone inquiries, bookings and increasing revenue though up selling classes.
We are looking for the following-
Experience in handling customers and passionate about offering an exceptional service
Experienced in selling to high end clientele
Ability to multitask and work under pressure during busy times.
An enthusiastic and driven individual, able to meet targets and deadlines
Excellent communicator with good command of the English Language
You will have some sales ability with a flair for upselling
IT, administration skills and multi tasking
Previous of experience of working in a similar role would be an advantage
About the benefits-
Good basic salary plus commision
Complimentary use of the facilities
Supportive environment offering training where needed
Hours up to 40 hours per week split over a 7 day period
Shift hours vary but based on
Monday to Friday 17.00am - 21.15pm
Alternate weekends 08.45am - 15.00pm
(Must be willing to work some weekends)
To apply send a CV and covering letter to Stephen Bartlett Operations Manager
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