Customer Service and Admin Agents

Altrincham, Trafford
11 Oct 2017
10 Dec 2017
Sunday job
We are looking to recruit new Customer Service and Admin Agents to join our growing team in a wonderfully located office near Media City. The successful applicants will be working within a team of Customer Service agents in an office with a great atmosphere, picturesque views and a very competitive pay rate.

The role of a Customer Service and Admin Agent:
As a Customer Service and Admin Agent, you will be taking inbound and making outbound calls as you pre-screen and book people in for registration events across the country. You will also be covering some of the admin in the office, and helping keep the office on top of the administration side of things

Duties and Responsibilities of a Customer Service and Admin Agent include:

* Making outbound calls to prospective candidates
* Pre-screening candidates to see their suitability for a role
* Using internal systems to book appointments for candidates
* Taking inbound calls, possibly from candidates and possibly from third parties
* Helping the team hit targets in regards to bookings
* Supporting the administration staff in their duties

The ideal Customer Service and Admin Agent:

* Will feel confident on the phone
* Will be friendly, to both candidates and their colleagues
* Will have experience in either sales, customer service, administration, call centers or recruitment
* Will be forward thinking and able to develop skills and knowledge
* Will have an excellent telephone manner and be confident communicating, with both written content and verbally
* Will have strong office skills and experience in using spreadsheets
* Will have a great team attitude and an ability to self motivate

The company:

* PMP are one of the leading recruitment companies in the UK
* They are part of the Cordant group of companies and have an established brand throughout the UK
* They focus on their staff as well as their clients
* They recruit for a number of international companies on a daily basis

What's in it for you:

* The role of Customer Service and Admin Agent pays £8.70 an hour, with payments made weekly
* Although a temporary contract to begin with, there is the potential to earn a permanent contract and to advance your career
* A full time position
* Overtime available, especially during peak
* Free tea and coffee
* A job in a brilliant location in Media City, Salford Quays with great views and numerous nearby food and drink outlets
* Weekly dress down, on Fridays

The office is open from 8am to 9pm Monday to Sunday and shifts will be assigned between those hours.

The Quays, Salford, Manchester, M50 3UB

The office is incredibly easy to travel to with brilliant tram and bus routes, and it's adjacent to Media City with both the Media City and Harbour City tram stops being only a few minutes walk away.

How to apply:
To apply, click apply and, if successful, we will invite you to the site of our office for an interview.

PMP Recruitment is acting as an Employment Business in relation to this vacancy.

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