Customer Advisor

Location
City of Edinburgh, Lothian
Posted
09 Oct 2017
Closes
08 Dec 2017
Contract Type
Permanent
Blue Arrow are looking for 13 Customer Advisors to work in a large well known financial organisation based within the City centre of Edinburgh. This is a temporary contract with the scope to go permanent for the right candidate. The vacancy comes with an attractive hourly rate of £8.70. This is an excellent opportunity for the right candidate to progress within the customer service sector.

The job itself will involve:

- Taking inbound calls from the pensions customers with queries about their accounts

- Being able to build good rapport with the customers and build working relationships

- Be able to communicate in a clear professional telephone manner

- Be able to process the data given on the call on to the systems accurately

The ideal candidate should have the following skill base:

- Experience of working in a fast paced call centre would be of an advantage

- Have both telephony and admin experience

- Be resilient and tenacious

- Good knowledge of Microsoft Office package

If you feel that you meet the criteria and would like to be considered for the vacancy then please respond to this ad with an up to date CV. Please not that you will be required to pass a credit and reference check along with a basic disclosure check also.

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