Reservation Receptionist - Serviced Apartments

Location
W6 0NQ, Hammersmith and Fulham
Posted
06 Oct 2017
Closes
05 Dec 2017
Sector
Hotel
Contract Type
Permanent
Hours
Full Time
We are an apartment hotel group with long let flats based in West London currently recruiting for a hotel receptionist (who would be willing to help guests lift luggage to their apartments, unfortunately we have no lifts), to join our front of house reception team due to our continued growth.

Your responsibilities will be to:

Answer all inbound queries whether by phone/email in a professional manner.

Communicate with guests/tenants face to face and make them feel at ease

Fulfill all admin duties to a high standard

Represent the company and apartment hotel brand in a positive and enthusiastic way at all times.

Act upon all guest's requests and deal with any complaints in a quick and efficient manner

Build relationships with guests to ensure repeat stays.

Take luggage to flats.

You will :

Will be looking to build a career in hospitality and have a degree or similar in Hospitality

Will have worked as a receptionist in a service industry for at least 1 year

Have an excellent telephone manner

Be able to work under pressure

Be naturally welcoming, enthusiastic and a positive person

Be able to work within a team

Someone to start soon or immediately

40 hours per week over 5 days

Apply today!

Job Type: Full-time

Salary: £10.82 /hour

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