Store Manager - Licensed Starbucks - Glasgow Airport

PA3 2SW, Glasgow Airport
19 Sep 2017
18 Nov 2017
Contract Type
Job Level
The Company
SSP have been delivering world class food and beverage experiences across the globe for more than 60 years. We operate a wide portfolio of owned and franchised food & beverage brands in travel and retail locations across 29 countries and employ over 30,000 people - our 'food travel experts'!

The Role
We are looking for an experienced Store Manager to lead one of our popular licensed Starbucks coffee outlets at Glasgow Airport. As a Store Manager of a world famous coffee brand, you will have full ownership of the store's performance and be responsible for delivering operational and financial results and high standards in customer service. As Manager, you will also be responsible for managing, motivating and developing your team (around 15 colleagues), recruiting, training and managing performance. It's as close to running your own business as you can get but with the advantage of having the support of a worldwide organisation. Based at the airport is exciting and will challenge your management skills across the 24 hour trading in peak season and managing the quieter times whilst maintaining excellent levels of quality in product and service and controlling the P&L.

The Skills
To be successful in this role, you will need to have:
* Previous experience of managing a diverse team of people in a similar environment such as a branded coffee shop or branded bakery, with coffee/barista skills and a passion for great coffee.
* Knowledge of working within a 'branded' environment and the procedures and structured processes required to maintain brand standards, having a good audit history.
* Previous experience of having full P&L financial accountability and exercising the necessary controls required when running a unit - (control of GP, labour, profit etc.) as well as sales and marketing plans to drive revenue.
* Demonstrable experience in coaching and developing your team to deliver excellent customer service whilst meeting financial and operational targets.

This exciting role is based at Glasgow Airport. Whilst being an SSP employee, you will be managing the popular 'Starbucks' brand, famous for it's quality coffee and providing excellent customer experiences every day. You will receive full brand training before taking over the unit and being accountable for it's performance, although you must be able to demonstrate your competency and capability in working in a similar environment. Life at the airport is not '9-5', so you need to be available to work shifts which can include evenings / earlies and weekends depending on the needs of the business. (Min 3 early shifts per week). The working week is 40 hours over 5 days (any 5 from 7).

Please note successful candidates are required to undergo a full 5-year reference and Criminal Record check to comply with airport security regulations.

The Benefits
In return for your skills and experience, we offer you a rewarding and vibrant working environment, real and achievable career opportunities and excellent training and development to enhance your existing skills. You'll receive a competitive salary and bonus incentive (up to 30% on achievement of KPI objectives), pension scheme, 28 days holiday, life assurance, free parking, discounted meal on duty, discounts off SSP brands and numerous other retailers and services, child care vouchers, cycle to work scheme and lots of opportunities to develop your career in to different brands or more senior management

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