German Speaking Customer Service Advisor

Location
London (Greater), South East England
Posted
17 Sep 2017
Closes
16 Nov 2017
Language
German
German Speaking Customer Service Executive

* German Speaking Customer Service Executives / Temp-Perm / Canary Wharf / London / GBP8 ph rising to GBP9.50 ph (GBP15,600pa-GBP18,500pa)- up to GBP400+ a Month in Commission!.

Our Client based in the heart of the London's financial District , Canary Wharf, is a very busy established and respected Contact Centre delivering Telesales Campaigns inbound and outbound on behalf of their Blue Chip Clients. Due to continued growth, we are looking for out-gong personalities to work on the German Speaking Customer Service Center Parcs Campaign on a Temp to Perm Basis. We are looking for confident people that have excellent Customer Service skills and fluent German Speakers. We are interested in all potential candidates that have a hard work ethic and looking to forge a career as a German Speaking Customer Service Agent. The ideal candidates will be fluent German Speakers with an interest in the Travel Industry, as this will be working on behalf of Center Parcs Campaign a leading Travel Organisation.

As an Internal German Speaking Customer Service Executive you will be:

Following the incoming calls from B2C Customers, handling service request, dealing with cancellations, retentions, complaints, and upselling. Assisting on Live Chat. The campaign is on behalf of a large Travel Agent Center Parcs , exposure to the leisure industry will be a bonus.

Preferred Skills:

- Fluent German Speaker
- Good written and Verbal English Language skills
- Sales and Customer Service background
- Good attention to detail
- Worked in Telesales / Internal Sales / Contact Centre or similar background

Personal Attributes:

- Excellent interpersonal skills
- Target driven / Interest in the Travel Industry
- Multi-Lingual German Speaker
- Able to build rapport quickly
- PC Literate

Salary, Hours and Benefits:

- GBP8 ph-GBP9.50 ph payee ( up to -GBP18,500 pa+Bens package) + Commission up to GBP400+ a Month!
- Monday-Fri Operational Hours 08:00 to 20:00 M-F and 08:00-16:00 Sat-Sun
- 37.5 hours per week - 2 x shifts Patterns 8am-4pm and 12:00 20:00

Will need to be flexible with work shifts as they are operational over 7 days.

When Perm Benefits to include Supplemental Gym Membership , Child Care Vouchers , Corporate Discounts on Products and Services , Social Club to name a few.

If you have the right skills and attributes, reliable and have the determination to succeed as a German Customer Service Executive, I would Like to speak to you immediately!

To apply for the role of German Speaking Customer Service Executive / German Speaking Inbound Position , please apply to the post.