Digital Account Management Executive for a fast growing edTech startup in London

EC2A 1DS, Islington
24 Aug 2017
14 Nov 2017
Contract Type
Job Level
Mangahigh seeks an enthusiastic and organised individual to join our HQ in London in a digital Account Management role, supporting schools around the world to get the most out of our online game-based maths teaching platform. 

Working closely with Sales Managers and Success Coaches in the UK, US and Australia, your responsibilities will include:

• Being the first point of contact for all renewals, including issuing quotes and invoices
• Tracking usage data at schools around the world and creating weekly reports
• Ensuring teachers get maximum benefit out of their subscriptions
• Helping maintain positive relationships with the schools
• Informing teachers of new features and updates via email and social media campaigns
• Identifying where improvements can be made to a school's implementation plan 
• Helping develop case studies where implementation has been a success 
• Contribute to a monthly newsletter and our blog with relevant insights, case studies, testimonials
• Booking training sessions for Mangahigh's maths coaches with key schools

To thrive in this role, you'll need 2+ years of relevant experience, meticulous organisation, an engaging telephone manner, excellent written English and solid data analysis skills. 

Please respond with a CV and Cover Letter.

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