Restaurant & Bars Shift Leader

Location
EH1 2HJ, Edinburgh
Posted
15 Aug 2017
Closes
14 Nov 2017
Sector
Restaurant
Contract Type
Permanent
Restaurant & Bars Shift Leader
Location: Apex City of Edinburgh Hotel, Edinburgh
Hours per week: 37.5
Salary/Benefits: £7.84 per hour


REQUIREMENTS

Quality food service experience essential.
Excellent knowledge of food & wine.

THE ROLE

As a Restaurant & Bars Shift Leader you will lead each shift to ensure a smooth delivery of service of the restaurant. This incorporates the smooth running of breakfast, lunch and dinner service, ensuring customer service standards are met and customer enquiries are dealt with efficiently. Your responsibilities will include:

Taking responsibility for training and development on each shift.
Leading each service.
Taking responsibility for customer requirements.
Encouraging customer feedback and reviews.
Welcome guests to their table in a polite and friendly manner
Take and deliver customer orders.
Prepare the restaurant for service
Follow cash handling procedures
Up-sell our products in line with departmental incentives
Ensure compliance of brand standards
Ensure cleanliness of work areas at all times

THE PERSON

You must have excellent communication skills and the ability to develop strong working relations with guests and ensure repeat business. You must possess excellent attention to detail and strong computer literacy, including Microsoft Word and Excel.

THE COMPANY

Established in 1996, Apex Hotels is one of the UK's leading operators of contemporary 4* city centre hotels. Apex Hotels is a family owned Scottish company based in Edinburgh, London, Glasgow, Dundee and Bath operating with a mission to provide chic and stylish destination properties in key markets across the UK. Customer service is the primary focus for all members of the Apex Hotel team. The company has a reputation for providing a 'friendly face' to all guests and aims to provide positive opportunities for interaction with staff at every property.

BENEFITS

Pension scheme operated by The People’s Pension
Employee assistance programme
Critical illness cover
Employee reward scheme
Cycle to Work scheme
Childcare vouchers
Free meals when on duty
Use of gym &pool facilities(where available)
Taxi contribution if you’re starting early or finishing late
Restaurant & spa discount
Guest experience overnight stay
Employee of the Month scheme

If you wish to be considered for this superb opportunity click ‘apply’. You must be eligible to work in the UK.

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