- Contract type
- 826 days ago
Job Title: Travel Consultant
Sector: Travel Agent
Hours: PART-TIME 3 DAYS PER WEEK (7.50 hours per day)
Location: Midhurst, West Sussex
Yearly Salary if the role was full time: £12,071 base to (£14,000 OTE with commission uncapped) Bonus + Benefits
Our client a leading travel retail organisation are recruiting for an Travel Consultant.
This is an exceptional opportunity working for a growing travel agents who are passionate about delivering first class customer service, finding the perfect holidays to match their clients requirements.
Working as a Travel Consultant the purpose of this role will be to increase Company profitability and reputation whilst providing the best possible service to clients.
Main Responsibilities include:
•To provide the best possible Customer Service, responding to all clients promptly and courteously and in a friendly manner.
•To resolve customer problems and complaints efficiently and sensitively.
•To strive to achieve branch and team sales and profitability objectives.
•To generate and increase sales by applying effective selling techniques.
•To pro-actively sell appropriate "add-ons", insurance, currencies etc., and ensure clients have the correct documentation for their travel, E.g. Passport, Visa.
•To monitor bookings throughout the day, ensuring problems do not occur.
•To advise the Branch Manager of non-payment of balance and complaints.
Candidates must have the following skills/experience:
•Prior experience within an Travel Retail environment essential
•Experience in a customer focused role essential
•Numeracy (GCSE Pass or equivalent)
•English Language (GCSE Pass or equivalent)
•Basic computer literacy
In return our client is offering:
•£12,071 basic salary per annum (For a full-time salary, pro-rated for part-time)
•28 days holiday per year
•Family travel discounts
•Part time/permanent employment. 3 days per week between Monday - Saturday
•22.50 hours per week. working hours are 0900 -17:30
Interviews are taking place immediately. Please submit your CV today or contact a member of Contact Point Resourcing for more information. 01189 880129.