Telephone Receptionist
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West End, London

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A busy Reception Centre requires a Telephone Receptionist to join our lively busy team based in Piccadilly.

The post holder will need to work well with the Reception team to make a conscious effort to maintain impeccable service levels and customer relations.

Responsibilities include:

Answering telephone calls on behalf of other companies, redirecting calls based on client information held on database.

To update and maintain when necessary client database information

Booking conference rooms, maintain conference room readiness between bookings.

Catering assistance, ordering from catering supplier and tea and coffee orders and deliveries

General facilities assistance checking conference rooms and conference room floor for readiness to use.

Stationary ordering which will include liaising with suppliers

Photocopying, faxing, filing and general office assistance when required.

Documenting assistance charges for end of month client billing: Secretarial, Admin support, Photocopying, Catering,

Secretarial Support / Pop Up PA, General secretarial support, management of outsourcing secretarial work when necessary, Re-charging of all secretarial work

Recharging of all services when applicable

Suitable applicants should have previous telephone experience, be clearly spoken, confident and assertive, Call Centre, Customer Service, reception or switchboard experience is advantageous.
The main task of this role is to maintain the highest possible levels of customer service by providing exceptional telephone answering and business support assistance.

Salary is £18,000pa, if you are interested in the position please call us on 020 7917 9588 and tell us in just a few sentences why you think you would be suitable for the position.