Systems Administration Manager
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Cambridge

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The Callan Method Organisation is a fascinating and innovative organisation built around the proven Callan Method for teaching English as a Foreign Language in a quarter of the usual time.

The rapid-fire, intensive approach used by Callan is very modern and suited to the 21st century – so it is remarkable to think it is 50 years old. The Callan method is taught around the world, and in our London language school – the largest in Europe.

It is this type of innovation and involvement that the Callan group of companies wants to keep building on. Our books and syllabus are being brought bang-up-to-date and our web learning tools are being constantly developed to be at the leading edge of learning.

We are looking to recruit talented, multi-faceted individuals who have a creative spark, and the energy to enthuse everyone about the possibilities technology can bring – both big and small. We want people who want to be part of something special, and are happy to roll their sleeves up anywhere in the business to help get things achieved.

Objective of the role for the business
• Provide reliable and scalable web and IT infrastructures to all aspects of the Callan group and its forthcoming plans and needs
• Drive the process of positive change in IT systems and staff to improve internal and external customer service, profitability, skill levels and enjoyment
• Provide hands-on systems support when needed
• Maintain clear documentation of systems configuration, assets (hardware and software), backup and business continuity arrangements

Key responsibilities of role
• Operate and continuously improve backups, version control and business continuity
• Act as the key technical and operational owner for all of Callan’s internal IT
• Oversee the maintenance and administration of Callan’s hosted web and internal IT infrastructures, along with either external service providers or internal staff
• Manage IT, hosting and service suppliers and negotiate with them when required
• Make day-to-day decisions on planning and purchasing, reporting to the senior team
• Own the specification, evaluation, review and selection of key IT assets
• Data security, confidentiality, integrity and business continuity of both data and services
• Definition and implementation of integrated systems and processes
• Consistently deliver exceptional customer service at all levels of the business
• Responsible for own time management, and for overseeing contractor time management

Major skills required for the role
• Leadership and team-working
• Communication of benefits of technology improvements and business cases
• Tenacity and self-motivation
• Organisation and self-discipline
• Advanced diagnostic and problem solving approach skills
• Resource planning and management to help delegate advanced activities
• Innovation and proactive investigative skills
• Diplomacy and management abilities to ensure compliance from users
• Supplier negotiation and relationship management
• Technical skills in:
o Windows Vista/7 – strong knowledge
o Windows Server 2003 and MS SQL – strong knowledge
o Networking (ADSL, Ethernet, DNS, DHCP) – strong knowledge
o IT asset management – strong knowledge
o Web security and web applications – working knowledge
o Linux – working knowledge
o Business Continuity – familiarity with concepts and understanding of needs

NO AGENCIES PLEASE
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