Stylist Chiswick RUSH HAIR
Chiswick, London
www.rush.co.uk

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Job purpose:

Drive business in the salon by creating classic or contemporary hair services and following the RUSH brand principles. By continually improving personal and technical skills thus creating a reputation and following that attracts loyal and new clientele.

The ideal stylist needs to reflect the RUSH brand showing passion, creativity and quality to become leaders within hair fashion world.

Knowledge, Skills and Experience:

Knowledge:
An understanding of all aspects of the hairdressing industry and of changing fashions and trends
Keeping up to date with new collections within RUSH and the hairdressing industry
Skills and experience: Minimum experience NVQ level 2 and has the ability to learn and has potential to grow.
Able to liaise with all types of customers, listening to their wants and delivering them through helpful consultations that educate and inform the clients of your intentions thus generating maximum income with client satisfaction.
Styling cut and colouring skills
Open minded to learning new skills and the ability to pass these on.
Communication and people skills; ability to inspire inform and share ideas to other members of the team.
Impact influence: Brand ambassador- through the interaction with clients and their influence on assistants
Contribute to their salon being seen as the best salon in the community
Key relationships: Other stylists and assistants
Salon manager
Job Responsibilities:

Main responsibilities
Customer service
Consultation on services, how often they are needed and how they can assist with the clients’ individual needs.
Ensuring client is happy, comfortable and knows what is occurring throughout the time within the salon
Offering homecare advice - how to maintain the service provided and get that ‘salon look’ at home
Clear and coherent client records for colour and retail purchases
Promoting re-booking and loyalty in clients
Service and Retail sales

· Advising products to aid the concerns clients express about their hair Offering homecare advice - how to maintain the look the product has provided and get that ‘salon look’ at home.
Up selling a service – recommending a client has a treatment with colour as will aid the lasting effect of the service or a cut as well as a blow dry
Hitting targets and increasing overall revenue
Flyering where necessary to increase clientele
Training self and others
External courses provided by RUSH, for example L’Oreal colour courses.
Courses offered within the RUSH academy
Taking assistants through cuts and colour techniques ensuring they are aware of the theory behind the technical skills and how they can explain their knowledge to their advantage.
Health and safety training
Fire procedures
Salon operations
Health and safety, keeping fire exits clear, performing skin tests for colour clients.
Assisting in off the street retail sales and client consultation.
Housekeeping, keeping sections tidy, keeping equipment safe and clean
Other duties
Creating a positive salon atmosphere
Promoting RUSH and is brand principles
Attendance at salon opening and after darks.

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