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Spa Receptionist

Brockenhurst New Forest
Contract type
Permanent
Posted
993 days ago

Description

Spa Receptionist

Summary

Are you passionate about giving great customer service?

We currently have an opportunity for a Spa Receptionist to join our team at a luxury New Forest Hotel

Responsibilities

*Working as part of our team, you will be the first point of contact for our customers as you give them a warm welcome to the Health Club & Spa.
*You will be on hand to perform the following tasks:
*Meeting and greeting customers, dealing with all enquiries either by phone or email
*Processing new treatment bookings and ensuring all new bookings receive their confirmation
*Answering telephone calls and dealing with all correspondence
*Carrying out administration tasks as required
*Keeping the reception area and health club clean, tidy and presentable, creating a good impression for all guests and members

Skills, Knowledge and Behaviour

*The ideal candidate for this role will already have some customer service experience and will be able to handle anything.
*You will be experienced in dealing with customers and will love providing an excellent level of customer service - previous experience of reception or administration duties would be an advantage but not essential.
* You will have strong communication skills and a confident approach when working with a diverse range of people.
*You must be well presented and be able to create a good impression to all visitors of the health club

Additional Information

You must be eligible to live and work in the UK and hold a valid passport

Please email a copy of your CV and covering letter to the address below

Thank you for looking

Ad ID: 95943684