Senior Domiciliary Carer
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Salford, Manchester

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To assist in the co-ordination and operational management of all aspects of care service, ensuring that a high quality service is maintained at all times. To ensure reliable and responsive person-centred care and support with daily living activities and general domestic assistance whilst at all times maintaining the dignity of clients and promoting their independence.

Key Duties / Responsibilities:

In case of emergencies the senior care worker will be required to cover calls which could include evenings, weekends and Bank Holidays as necessary.

To carry out risk assessments in relation to both the client and their home environment prior to a service commencing and to update these at twice yearly intervals or whenever there has been a significant change in circumstances and in the likely risks.

To visit clients and their families at intervals to ascertain their satisfaction with the service and to receive feedback and suggestions.

To liaise with other team members, those in the community and in the office, to ensure that continuity of support and excellent communications are to be maintained at all times.

To assist the Care Co-ordinator with the smooth running of the service, ensuring that new staff and clients are made welcome and kept fully informed of their rights and responsibilities to ensure a high quality of service delivery from the outset.

To actively seek and respond to clients feedback and implement changes as appropriate by communicating these to the Care Co-ordinators.

To develop warm and trusting relationships with clients and their families and to encourage them to express their needs, views and concerns.

To work alongside the Care Co-ordinators and Registered Manager and (where appropriate) take delegated responsibility for:

Health and Safety
Feedback and report writing
Monitoring and evaluation of the service
Client participation
Other Care team functions

To inform the Care Co-ordinators immediately of any concerns or significant changes in the clients needs and circumstances. To immediately report any concerns regarding the safety or welfare of the service users with immediate effect to the Registered Manager.

To work within their carers agreed risk management guidelines and to assist clients in reducing risks to themselves or others. To promptly report all concerns regarding risks to the Care Co-ordinator or Registered Manager.

To take appropriate action in the event of unforeseen emergencies, ensuring that the Care Co-ordinator or Registered Manager is promptly informed.

To ensure that accurate and up-to-date records are kept in the prescribed format in both the office and the clients home. To document all work undertaken in support of clients, their general progress, any concerns and any communication or liaison with families and other agencies.

To conduct and participate in unannounced spot-check visits at service users homes, to record the outcomes of these meetings on the appropriate forms and to return such forms to the office.

Must have worked in a similar role, be able to communicate at different levels and work on own initiave.