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Receptionist/Adminstrative Assistant

W1
Contract type
Permanent
Posted
868 days ago

Description

A progressive individual who can work as part of a team, is able to take direction, yet can work under own initiative as well. This would suit a well educated, intelligent, (possibly University Graduate/ Hospital Trained), talented, reliable and ambitious individual.

An exceptional candidate with impeccable English (both spoken and written), friendly and articulate telephone manners, and immaculately presented and top class customer service (very important). Dental knowledge and experience in Software of Excellent is essential.

The role involves::

• Multi – tasking while remaining calm in a busy and sometimes pressurized working environment
• Booking appointments for many practitioners
• Management of appointment book
• Dealing with post/ invoices
• Answering phone calls, booking patient appointments and taking payments
• Patient management and relationship building
• Update patient records; prepare patient letters and estimates etc.
• Be able to handle patient enquiries regarding dentistry

The candidate should have:

• Superb administration and reception skills. (ideally with dental experience)
• Immaculately presented, articulate and with a professional telephone manner
• Excellent written and spoken communication skill
• Have a friendly attitude, passion about working with the public and positive and professional approach
• Be PC literate with working knowledge of Word, Excel, PowerPoint
• Take responsibility for the integrity of the database records
• Able to use dental software, or have the enthusiasm to learn
• Be extremely well organized, pro-active and motivated.
• Have excellent customer service experience
• Proven experience of working under pressure
• A flexible and enthusiastic personality

Business Hours:
Mondays & Wednesdays 9am-5pm
Tuesdays & Thursdays 10am-8pm
Friday 9am - 2pm
Plus 3 hours to equal 40 hours per week.

Basic salary £22+ (negotiable upon experience)

Ad ID: 106579241