Receptionist/Administrator Medical Centre – Westminster 18.5 hours per week across three days

Maida Vale
Contract type
1130 days ago


We are a bustling medical centre with a small friendly team and we require a receptionist to join our admin team. We need a really fantastic people person to be the primary contact between the medical centre and patients – you will receive, assist and direct patients as they access our services, facilitating good communication between patients and the primary health care team. In addition you will provide secretarial and clerical support to the clinical staff and other members of the practice team.

As receptionist your day to day duties will include managing all aspects of welcoming patients, both on the telephone and face to face, making and managing appointments, filing and administering patient records and taking and answering queries. In your role as administrator you will provide clerical support, filing, faxing, computer data entry and processing the post.

This role will suit someone who has experience of, and enjoys, a public facing role. It is important the successful candidate is sympathetic to people who are ill and in stressful situations; in sometimes difficult situations it is vital that the medical centre receptionist projects a positive and friendly image to patients and other visitors, either in person or via the telephone. You will be able to work independently as part of a small team, and will understand the need for patient confidentiality at all times. Your excellent keyboard and numeracy skills will be important in ensuring that administration within the medical centre runs smoothly at all times. This role requires someone committed and reliable: the hours are Tue & Thu 8.30am – 1.30pm; Fri 8.30pm – 5.30pm with some small room for flexibility if required.

Customer Service experience and previous employment in a GP Vision Practice although not essential would be an advantage. Salary dependent on experience.

Job Description, Person Specification and application form are available on request. If you would like an application form, send us a detailed covering letter and your CV. Informal enquiries welcome.

Completed Application Forms must be received by 9am Tuesday 10th April 2012

Ad ID: 98803138