Operations Manager - Holiday Inn Stoke on Trent - Excellent Benefits - GBP30,000
Staffordshire

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Position
Operations Manager - Holiday Inn Stoke on Trent - Excellent Benefits - GBP30,000 with IHG (Ref: STO000252)

About the position
What's your passion? Whether you're into playing the guitar, singing or rowing at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

Holiday Inn Stoke on Trent is a newly refurbished modern hotel situated just off the M6 at Jct 15. This 118 bed roomed hotel has a fantastic Spirit Health Club which has a swimming pool, gymnasium, Jacuzzi and sauna. The hotel has 9 meeting rooms and Traders Restaurant & Bar offering English and Continental Cuisine.


As the Operations Manager, your key responsibility will be to manage the day to day operation of the hotel, in line with company policy and brand standards. You will assist in maximising all areas of profitability, through revenue generation and productivity to ensure increased levels of customer satisfaction in the hotel. you will be responsible for ensuring all Health and Safety requirements are met for each department and will deputise in the General Manager's absence. Also as the Operations Manager you will be responsible for managing and motivating your team. You will be required to ensure that all staff within each department are adequately trained and developed in line with company policy. You will also be responsible for the Recruitment and Selection of your team and for managing any Employee Relations issues with the support of the Human Resources Department. You will actively guide and direct the whole team to ensure consistency of brand standards and a high level of performance and service delivery.

In return we'll give you a generous financial and benefits package including healthcare support, pension scheme, fitness club membership, hotel discounts worldwide, access to a wide variety of discount schemes and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.


At IHG we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

We are an equal opportunities employer.


Desired skills
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Advertised by: IHG
Reference: STO000252

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