Online retail assistant/administrator
Howe Street, Edinburgh

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Designer-lights.com are one of Europe’s largest online retailers of branded designer light fittings from some of the world most prestigious design houses, including Tom Dixon, Flos, Foscarini, Moooi and Louis Poulsen among many others.

We currently have a vacancy within our online retail team to assist with the general day to day running of the online business along with our Edinburgh showroom.

Duties will include:

· Processing online customer sales orders, from initial order, through order processing, invoicing, to order fulfilment.
· Placing and monitoring purchase orders with manufacturers/suppliers.
· General customer service, via our website, email and telephone.
· Liaising with accounts and management regarding supplier accounts etc.
· Dealing with general logistics of orders. Receiving and despatching customer orders via courier.
· General running of our Edinburgh showroom, ensuring that the showroom is well presented at all times.
· Assisting customers who visit our showroom, providing ideas and inspiration along with advice to suit their requirements.

The ideal candidate will:

· Have a keen interest and understanding of furniture/lighting product design.
· Have excellent customer service skills.
· Be able to work alone or as part of a team.
· Be able to demonstrate good computer skills.
· Be able to deal with difficult enquiries and work under pressure.
· Have an ability to obtain and retain information.

Hours:

Ideally we would like to maintain 3 consistent days per week; however, a degree of flexibility may be possible.

Salary:

To be confirmed.

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