- Contract type
- 1002 days ago
Insurance Customer Service Advisors - INBOUND
Immediate interviews and Start dates available
Full Time 40 hrs p/w: Permanent: Manchester City Centre
Salary: £14,000 plus bonus.
All positions offer in depth training and fantastic career prospects. We operate in an open, lively environment where team work, initiative and pride are the norm.
You will be handling incoming calls from the public looking to resolve any general insurance customer service issues they may be dealing with a claim, your role will be to understand the query and try and establish a first call resolution whilst promoting the excellent services we have to offer.
The Service Professional must have the ability to deal with customers on all levels, have excellent questioning and listening skills, this role will involve resolving customer queries highlighting suitable products and providing an excellent level of customer service satisfaction.
Excellent telephone manner
Good Questioning techniques
Good communicator - Questioning and Listening
Works well in a team
Interest in the mobile phone market.
Computer skills, basic Windows Office knowledge.
Ability to cross sell
Our core values speak volumes and we have come to expect the following attributes in all our staff:
Can Do; Ambitious; Responsible; Innovative; Collaborative.
If you are interested in this opportunity please apply online by sending your cv