Hospitality Operations Management Trainer

East End
Contract type
881 days ago


Tennent’s Training Academy, based in Wellpark Brewery with 4 training rooms and a Cook School, has an exciting opportunity for an experienced Trainer to join their expanding team on a contract basis. A solid background in the Hospitality industry at management level is essential for this role.

We are looking for an individual who has expert knowledge and genuine interest in the industry to teach the BIIAB Award in Licensed Hospitality Operations. This 3 day qualification covers the following 12 subjects:

• Health & Safety
• Financial Management
• Catering Operation
• Customer Service
• Gaming Machine Income
• Product Knowledge & preparing for Service
• Legislation
• Recruitment, Training and Management of Staff
• Employment Law
• Crime Prevention
• Cash Security & Stock control
• Marketing & Merchandising

This Trainer would be responsible for:

• Preparation, planning and delivering training courses
• designing new and innovative training approaches
• Completing self-assessments and Continuous Professional Development Plans in line with Academy Trainer Guidelines
• Adhering to Awarding Body Regulations
• administrating awarding body documentation
• travelling to sites within Scotland to deliver training
• Ensuring adequate stock levels of course materials available
• Invigilating Exams

• A level 3 training qualification or equivalent (PTTLS preferred)
• an exemplary level of both verbal & written English communication
• Previous Operational Management experience working within Hospitality (ideally at a senior/ area level)
• IT literate in microsoft powerpoint, excel & word
• strong organisational and presentation skills
Flexible working hours will be required for this role.

Please apply with CV and Covering Letter to Colin Lamb on

(If you have not heard from us within three weeks of applying, then unfortunately on this occasion you have been unsuccessful)

Ad ID: 113372206