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Head Housekeeper Required for busy Brighton Seafront Hotel

Brighton Seafront
Contract type
Permanent
Posted
1001 days ago

Description

Umi Hotel Brighton is seeking an experienced Head Housekeeper whose primary role is to ensure that the Housekeeping Office, Linen Rooms, all public areas and most importantly the Guest Bedrooms are kept immaculately clean. You will be required to ensure that the Housekeeping Department delivers prompt, efficient and courteous service to our Guests. The Head Housekeeper should be compliant with Health and Safety Legislation and COSHH Regulations, whilst maintaining high standards to ensure that the Housekeeping Department delivers its daily demands of high quality expected.
The role includes working shifts in line with business demands.
You will be expected to perform both independently and proactively to lead and motivate the Housekeeping team.
• Maintain and Monitor staff levels
• Reporting of all maintenance to appropriate department.
• Train staff to ensure they deliver consistent high standards
• Liaise with external suppliers and agencies
• Handle both Guest and Staff Issues
• Conduct and record quality checks on bedrooms and public areas
• Audit staff levels and complete rotas
• Manage holidays schedules and work flexible shifts
• Communicate effectively with staff in the department and other affiliated departments, management and guests
• Communicate department performance issues and methods of improving service whilst reducing cost to the business
• Deliver prompt follow through on all requests
• Maintain and manage chemicals ensuring they are compliant with Health and Safety Regulations

Previous experience as a Head Housekeeper or as an Assistant Head Housekeeper is essential.
You should be confident to speak to Guests, Management and the housekeeping team, whilst also possessing a good command of English with good communication skills
You should have a strong attention to detail.
Candidates with a stable employment background and positive references will be preferred.
Salary expectations £16K - £18K per annum

Ad ID: 97391760