- Contract type
- 1120 days ago
GENERAL JOB PURPOSE:
To provide efficient and effective support to the Estate Manager including ensuring the security and general appearance of the buildings and surrounding areas are maintained in accordance with the required standards.
In addition, the postholder will support the estate manager by supervising weddings and events and act as a chauffeur for clients on the estate.
Salary is £15k per annum. This is NOT a live in position.
The postholder will be expected to observe safe working practices in carrying out the required duties and ensure that instructions specified by technical consultants, contractors and manufacturers are adhered to.
Clearing common areas
Fixing any safety hazards
Putting together furniture and other equipment
Installing appliances and machinery
Doing minor plumbing and carpentry
Liaising with contractors and other workers
Perform renovations & upgrades as directed
Perform routine and scheduled maintenance of properties including but not limited to:
o Cleaning of gutters
o Yard maintenance
o Hauling & dump runs
To take sole responsibility for ensuring that the whole of the venue and estate is clean, tidy and safe at all times.
Sweep and mop venue floors.
Set up function rooms as required
Clean windows as required.
Keep car park tidy.
Other tasks to support the business plan as and when required including working extra hours if required to ensure company business objectives and standards are met.
To supervise certain events, including evenings to ensure the smooth running of these events (shared between members of the team).
To ensure that all standard procedures are carried out within the venue and to ensure that the operation runs in a smooth and efficient manner to guarantee guest satisfaction.
Meet and greet clients as and when appropriate.
Act as a chauffeur to drive clients around the estate and as and when required (includes evenings).
Providing a high level of customer service whilst maintaining a security presence.
Responding to any incidents on site and providing conflict resolution should it be required.
An excellent standard of customer focus and communication is essential for this role as a high level of customer interaction will be involved.
The successful candidate must know how to operate a wide array of equipment and tools, including everything from wrenches to hammers to mops to leaf blowers.
Adhering to security guidelines
Being able to handle customer complaints
Being able to resolve problems efficiently
Being discrete and flexible
Being focused and self motivated
Being self reliant and responsible
Interacting with people and working cohesively with them
Physically capable of moving equipment
Plumbing & carpentry, and electrical
Supervision and customer service
Time management and organisation
Personnel & Training
Act as Representative for Northbrook Park
To wear the correct attire at all times as stipulated by the company.
Personal presentation to always be smart, clean and tidy.
To attend all training as directed by your manager.
To observe and implement procedures of fire prevention and evacuation.
To be aware of and implement conditions as laid down by the Health and Safety at Work act 1974.
To comply with all company policies and rules as outlined in the staff handbook and to be aware of Company disciplinary and grievance procedures.
To ensure use of protective clothing, equipment and devices provided.
To report and account for any accident(s) or dangerous occurrence whether anyone is injured or not, or any practice, system of work or condition which may be considered to create a risk to the health & safety of any person or damage to plant or premises.
To adhere to the Data Protection Act 1998 which outlined the regulation of the processing of information to individuals, including the obtaining, holding, use or disclosure of such information.
Expected to work to the demands of the business, including unsocial hours.
To supervise events this may include evenings (shared between team).
The normal working week is 45 hours over 5 days with two day off.
Attendance as required on company courses and meetings necessitating possible absence from home.
To arrange holidays, by prior arrangement, following company procedure.
To carry out any reasonable request as made by management to ensure the guest satisfaction in line with the company standard.
If you are the kind of person that likes to get stuck in and really make a difference to the estate and to someone's wedding day; please send us your CV!!