Handyman / General Worker and Wedding & Event Supervisor
Farnham

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GENERAL JOB PURPOSE:
To provide efficient and effective support to the Estate Manager including ensuring the security and general appearance of the buildings and surrounding areas are maintained in accordance with the required standards.
In addition, the postholder will support the estate manager by supervising weddings and events and act as a chauffeur for clients on the estate.

Salary is £15k per annum. This is NOT a live in position.

Other Considerations:
The postholder will be expected to observe safe working practices in carrying out the required duties and ensure that instructions specified by technical consultants, contractors and manufacturers are adhered to.

Handyman:
• Clearing common areas
• Fixing any safety hazards
• Putting together furniture and other equipment
• Installing appliances and machinery
• Doing minor plumbing and carpentry
• Liaising with contractors and other workers
• Perform renovations & upgrades as directed
• Perform routine and scheduled maintenance of properties including but not limited to:
o Painting
o Cleaning of gutters
o Yard maintenance
o Hauling & dump runs
General Worker:
• To take sole responsibility for ensuring that the whole of the venue and estate is clean, tidy and safe at all times.
• Sweep and mop venue floors.
• Set up function rooms as required
• Clean windows as required.
• Keep car park tidy.
• Other tasks to support the business plan as and when required including working extra hours if required to ensure company business objectives and standards are met.


Events Supervisor:
• To supervise certain events, including evenings to ensure the smooth running of these events (shared between members of the team).
• To ensure that all standard procedures are carried out within the venue and to ensure that the operation runs in a smooth and efficient manner to guarantee guest satisfaction.
• Meet and greet clients as and when appropriate.
• Act as a chauffeur to drive clients around the estate and as and when required (includes evenings).
• Providing a high level of customer service whilst maintaining a security presence.
• Responding to any incidents on site and providing conflict resolution should it be required.


Skills:
• An excellent standard of customer focus and communication is essential for this role as a high level of customer interaction will be involved.
• The successful candidate must know how to operate a wide array of equipment and tools, including everything from wrenches to hammers to mops to leaf blowers.
• Adhering to security guidelines
• Being able to handle customer complaints
• Being able to resolve problems efficiently
• Being discrete and flexible
• Being focused and self motivated
• Being self reliant and responsible
• Interacting with people and working cohesively with them
• Physically capable of moving equipment
• Plumbing & carpentry, and electrical
• Supervision and customer service
• Time management and organisation

Personnel & Training
• Act as Representative for Northbrook Park
• To wear the correct attire at all times as stipulated by the company.
• Personal presentation to always be smart, clean and tidy.
• To attend all training as directed by your manager.


LEGISLATION:
• To observe and implement procedures of fire prevention and evacuation.
• To be aware of and implement conditions as laid down by the Health and Safety at Work act 1974.
• To comply with all company policies and rules as outlined in the staff handbook and to be aware of Company disciplinary and grievance procedures.
• To ensure use of protective clothing, equipment and devices provided.
• To report and account for any accident(s) or dangerous occurrence whether anyone is injured or not, or any practice, system of work or condition which may be considered to create a risk to the health & safety of any person or damage to plant or premises.
• To adhere to the Data Protection Act 1998 – which outlined the regulation of the processing of information to individuals, including the obtaining, holding, use or disclosure of such information.

SOCIAL CONDITIONS
• Expected to work to the demands of the business, including unsocial hours.
• To supervise events – this may include evenings (shared between team).
• The normal working week is 45 hours over 5 days with two day off.
• Attendance as required on company courses and meetings necessitating possible absence from home.
• To arrange holidays, by prior arrangement, following company procedure.

ADDITIONAL
• To carry out any reasonable request as made by management to ensure the guest satisfaction in line with the company standard.


If you are the kind of person that likes to get stuck in and really make a difference to the estate and to someone's wedding day; please send us your CV!!





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