Graduate Seeking Career Opportunity! Looking for a rewarding workplace.

1018 days ago


BA (Hons) History (2,2) Swansea, Pangbourne College, A- Levels (B- Religious Studies,
C - History, C - Geography) and GCSE (2 – A’s(Geography, Drama) 8 - B’s (triple award science, English, Maths, History, R.S., P.S.H.E) 1 – C (French).

• Handling customer data (Data Protection Act compliance)
• Liaising with customers, internal clients and third parties
• Audit-compliant financial and legal administration
• Working with vulnerable people and children (CRB checked)
• Dealing with difficult situations, providing clear and helpful advice to people in distress
• Safety and risk management; managing activities with diverse groups
• Motivating and teaching, encouraging others through leadership
• Teamwork and understanding of the needs of a group


Customer Claims Representative, EUI Group LTD (Admiral Insurance) 2011-2012
• Handling customer claims, on a whole-case basis from first call, to indemnification
• Dealing with people in distress or who were angry while maintaining calm professionalism and assisting them with the process of their claim
• Keeping accurate, legally and financially auditable records of claims, claimants and incidents
• Logging and annotating all customer interactions and progressing cases forward
• Working within a team and to targets, with
• Working with third parties (the police, other insurers) and maintaining clear records
• Reporting appropriately within the organisation and to customers

Sports Therapy Assistant, PALS (Patient Advice and Liaison Service) June 2006
• Teaching children with physical handicaps and profound learning difficulties to row
• Handling situations appropriately, managing the safety of groups of children
• Encouraging young people to realise their potential, providing motivation
• Non-judgemental handling of young people’s emotions and difficulties

Activity Leader, Abacus College Oxford June – July 2010
• Leading and teaching students for whom English is a foreign language on activities around Oxford and on campus
• Risk management, safety monitoring, managing a group
• Planning activities, researching local interest
• Developing students’ English skills through play and learning.

Lance Corporal, Royal Artillery Combined Cadet Force (voluntary role) 2005-2008
• Gained certification as a Qualified Signals Operator and First Aid provider

Other experience

I have worked on radio programmes about music and gaming for US station. I write on games in my spare time and have a good understanding of social networking and internet broadcasting (podcasts, blogging, Twitter, etc.). I have experience as a rowing coach and coxswain at SURC (Swansea university rowing club) and also competed at a national level during my time in school.

For More information please e-mail me and i will respond with due haste.

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