German or Italian speaking Customer Service Specialist/Account Manager - £20-£25k
Surrey

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English and European Speaker Account Manager
Location: Sunbury on Thames
Salary: £20-25,000 + 30% Bonus


YOU MUST BE ABLE TO SPEAK FLUENT ENGLISH AS WELL AS GERMAN OR ITALIAN.

To provide sales support to, and to manage relationships and maintain customer satisfaction at all times with, distribution and assembler customers in specified territories. Also to develop business with existing customers, support Field Sales efforts, conduct customer business reviews, make recommendations to management for business, process and procedure development, correct and competitive pricing, while maintaining customer satisfaction at all times.


Essential Functions:

· To pro-actively manage and develop business in specified territories, and backup for other countries may be required, through account management
· To manage customer accounts by quoting and negotiating prices, processing orders, and estimating and managing deliveries based on knowledge of stock, production and delivery schedules.
· To coordinate where necessary with internal departments
· To communicate with customers on a frequent and professional basis to secure orders and to provide product information and general customer service.
· To anticipate and develop plans, which reflect the future needs of the customer.
· To support the relevant Field Sales at all times.

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