Front of House / Receptionist - Dental Practice
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South Croydon, London

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Dental Practice
Front of House / Receptionist
Croydon
30 hours per week (Four days per week)
Hours between 8:30am and 17:30pm
£7.50 - £8.25 per hour based on experience

We are a very busy and professional dental practice based in South Croydon. We are seeking an enthusiastic and engaging member of the team to cover maternity. You will have a passion for customer service and have a can do attitude to go the extra mile

Key responsibilities

 Greeting patients at point of contact and answering queries
 Use internal computer software package for all patient records
 Working closely with clinicians to manage their appointments and diaries
 Answering the telephone calls within 3 rings to company standards
 Taking payments from patients for work completed
 Typing Including audio typing
 Diary management arranging, rearranging appointments as appropriate
 Produce administration with regards to patient letters and all routine correspondence.
 Take and relay messages to Manager and Specialists
 Direct persons to correct destination
 Ensures knowledge of staff movements in and out of practice
 General administrative and clerical support
 Receive and sort mail and deliveries from suppliers
 General administration for practice
 Ensure cash reconciliation within the practice

Key skills / competencies
 Planning and Organising
 Delivering and Improving Work up to Standard
 Meeting Deadlines and Accuracy of Work
 Customer Focus and service
 Commitment and Flexibility
 Personal Drive and Effectiveness