FOH/ Revenue Manager Needed for Boutique hotel group in London!
London

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FOH/ Revenue Manager Needed for Boutique hotel group in London!

Location London
Salary £20- £25k

We are looking for a Front of House/ Revenue Manager for a Boutique hotel in Central London; you will be based in one hotel in South Kensington but looking after two more hotels.

They are looking for someone who can be trained into revenue management so if you are looking for career progression than this is for you!

The position covers Front of House, Reservations and Revenue – it is a newly created position and as such the role will be varied and you will have the opportunity to make it your own!

You will be reporting directly into the General Manager of the hotel and will be running the Reception, Revenue and Reservations areas on your own

Responsibilities:
To be a professional and efficient first point of contact for all guests and ensure that they receive the highest standard of service at all times
To have knowledge of Revenue and rates and be looking to extend your knowledge of this area
** Greet guests in a professional and courteous manner
** Ensure that the guest experience is delivered according to the highest standards!
** Attend to all guest enquiries and requests promptly
** Communicate any special requirements of individual guests to other departments.
** Maintain all front of house areas
** Ensure that you are fully aware of all hotel and spa tariffs, facilities, current activities, and promotions.
** Assist with the training of new Reception staff when required
** Provide an efficient and professional service at all times
** Understand and be aware of your Departmental Standard Operating Procedures and adhere to these at all times
** Attend meetings, appraisals, and training as required
** Adhere to health and safety, fire and bomb threat procedures. Plus report any item which causes concern to staff or clients to the appropriate authority
** Report any maintenance that is required through the correct channels
** Ensure that you work in line with the rota and are presented in a clean well maintained uniform
** Other ad-hoc duties as required

Essential Skills:
** To have a working knowledge of Opera and Concept
** Experience of a 4/5* environment

If this sounds like what you are looking for then send me your CV today! Nicole@COREcruitment.com

COREcruitment are experts in recruiting for the service sector. We currently have over 700 live roles across the UK, Middle East, Europe, North America, South East Asia, Africa and Australia.
To view other great opportunities please check out our website at www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities.

COREcruitment operate one of the best referral schemes in the industry - know anyone looking for a new challenge? Email team@corecruitment.com with your contacts CV - you could earn up to £500!

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