- Contract type
- 823 days ago
FOH/ Revenue Manager Needed for Boutique hotel group in London!
Salary £20- £25k
We are looking for a Front of House/ Revenue Manager for a Boutique hotel in Central London; you will be based in one hotel in South Kensington but looking after two more hotels.
They are looking for someone who can be trained into revenue management so if you are looking for career progression than this is for you!
The position covers Front of House, Reservations and Revenue it is a newly created position and as such the role will be varied and you will have the opportunity to make it your own!
You will be reporting directly into the General Manager of the hotel and will be running the Reception, Revenue and Reservations areas on your own
To be a professional and efficient first point of contact for all guests and ensure that they receive the highest standard of service at all times
To have knowledge of Revenue and rates and be looking to extend your knowledge of this area
** Greet guests in a professional and courteous manner
** Ensure that the guest experience is delivered according to the highest standards!
** Attend to all guest enquiries and requests promptly
** Communicate any special requirements of individual guests to other departments.
** Maintain all front of house areas
** Ensure that you are fully aware of all hotel and spa tariffs, facilities, current activities, and promotions.
** Assist with the training of new Reception staff when required
** Provide an efficient and professional service at all times
** Understand and be aware of your Departmental Standard Operating Procedures and adhere to these at all times
** Attend meetings, appraisals, and training as required
** Adhere to health and safety, fire and bomb threat procedures. Plus report any item which causes concern to staff or clients to the appropriate authority
** Report any maintenance that is required through the correct channels
** Ensure that you work in line with the rota and are presented in a clean well maintained uniform
** Other ad-hoc duties as required
** To have a working knowledge of Opera and Concept
** Experience of a 4/5* environment
If this sounds like what you are looking for then send me your CV today! Nicole@COREcruitment.com
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