Get trained to start a career in Hotels from as little as £349 LONDON E1 & £249 DUBLIN

Brick Lane, London
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02079537796 Reveal

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Posting for 5+ years See all ads

02079537796 Reveal

Contract type
Permanent
Posted
66 days ago

Description

From our Academy in London:

One week training course to learn Opera V5 Full Service & standard Hotel Receptionist Procedures, based in London, Liverpool Street E1 (£349) and Dublin (£249)

This shorter course is ideal for individuals with limited time to dedicate to studying. Also those who have perhaps worked in smaller Hotels here in UK or abroad and want to learn Opera Property Management System as well as refresh their customer service knowledge.

From our Academy in the heart of London city within walking distance of Liverpool Street, you too can now do an amazing course with the market leaders in the industry and learn from the best trainers in the profession.

If you have tried to apply for jobs in Hotels, you will know that many Hotels require their receptionists to have knowledge of a Hotel computer programme, known as Opera PMS.

We work with over 500 Hotels in UK and abroad and we not only know what Hotels are looking for, we also deliver what we promise.

• Understanding the role of a Hotel Receptionist
• Welcoming Guests
• Introduction to Hotel Accounts
• Reservation Procedures
• Client Complaint Handling
• Sales and Marketing
• Booking Procedures
• Check-In
• Check-Out
• Booking over the phone
• Walk-In
• Traces
• Routings
• Billings – Guest, Company and Travel Agents
• Rebates
• Paid-Outs
• Currency Exchange


Property Management System is used at the reception area of Hotels to complete procedures such as:

• Check-ins
• Check-outs
• Checking for availability
• Sorting rates
• Reading rate grids
• Exchanging foreign currency and many more functions

In co-operation with leading UK hotel chains, Reception Academy has created this one week Opera PMS training course. We will make sure that, during this 5 day practical training course, you learn relevant techniques that will, increase your chances of finding rewarding employment in Hotels through out the world.

The cost for this 5 Day Intensive Training is now only £349 which includes VAT.

Next Available Dates

Weekday:

08.12.2014 to 12.12.2014 (Mid week course)
19.01.2015 to 23.01.2015 (Mid week course)
16.02.2015 to 20.02.2015 (Mid week course)
16.03.2015 to 20.03.2015 (Mid week course)
13.04.2015 to 17.04.2015 (Mid week course)
18.05.2015 to 22.05.2015 (Mid week course)
15.06.2015 to 19.06.2015 (Mid week course)


Weekend:

11.04.2015 to 19.04.2015 (Weekend course)




Courses also in Dublin:

Weekday:

Dublin 24.11.2014 to 28.11.2014 (Mid week course)


Weekend:

Dublin 22.11.2014 to 30.11.2014 (Weekend course)


The course times Monday - Friday range from:

7.30am - 11.30pm –
12.00 to 16.00 –
16.30 to 20.30

- 4 full hours every day with short tea breaks, making the most out of the training time.

For full details of dates available or further information visit our website or please call Jade Fayaz on 02079537796

Ad ID: 78638552

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