Customer Service Adviser - Manchester (RBSG)

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Contract type
963 days ago


Customer Service Adviser
£12,014 - £16,476 + 25% benefit funding

At RBS, the vision of UK Retail (including the RBS and NatWest branch networks) is to become Britain’s most helpful and sustainable bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and behaviours.

Working within our Specialist Banking Department, you’ll provide first class support to a team of Advisers in building and maintaining long term relationships with our customers. Acting as an initial point of contact, you’ll liaise with our customers over the telephone and deal with a wide range of enquiries with a focus on delivering an outstanding customer experience.

Working closely with the Specialist Financial Advice team, you’ll also proactively contribute to managing a portfolio of customers and will co-ordinate workflow to ensure a seamless service.

We’re looking for self motivated and enthusiastic people, ideally with a sound knowledge of specialist financial services and products and the confidence to deal with high net worth clients who have specialist banking needs.

It’s an exciting time to join us and as we continue to rebuild RBS into an organisation we can all be proud of, we’ll give you every opportunity to grow and develop your career.

We offer an excellent salary and benefits package which can be tailored to suit your individual needs. In addition to financial benefits, we offer a wide selection of exclusive lifestyle offers, development and learning programmes, services and support designed to help you manage and balance your own work-life priorities.

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Ad ID: 105488329