Contacts Agent
London

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Contacting The Customers Of Our Clients As Allocated By Your Manager, As Quickly And Efficiently As Possible By Telephone.
Recording All Information Obtained From Calls On The System And Ensuring The Account Status Is Always Up To Date.
Establishing Collection Goals In Conjunction With Your Manager.
Achieving Targets Set By Your Manager.
Meeting Other Objectives As They Arise In The Future From Changing Circumstances.
Performing All Duties In Accordance With The Law And The Company’s Quality And Procedures Manuals Including Health And Safety And Equal Opportunities And Those Detailed In The Quality Manual And Section 3 Of The Procedure Manual.
Any Other Duties Commensurate To This Role As May Be Required From Time To Time

No Specific Qualifications Required
Experience Of Working Within A Team
Basic Keyboard Skills
Excellent Communication Skills, With A Professional Telephone Manner
Ability To Work On Own Initiative
Attention To Detail
Ability To Meet Targets
Flexible Approach To Work

Salery/Rate - Above Minimum Wage.