Claims Negotiator – Onecall (agsnc)
Newcastle

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Claims Negotiator – Onecall
£14,500 - £19,500 Pro Rata
Full-time And Part-time - 25 Hours P/wk (5 Evenings Inc. 1 Weekend)


Tesco Underwriting Is The Result Of A Successful Partnership Between Ageas And Tesco Bank – Offering Customers A Refreshing ‘customer-first’ Approach. With The Expertise Of Ageas And The Size And Scope Of Tesco Bank, Tesco Underwriting Is An Ambitious And Growing Company. And That’s Good News For You As Well As Customers.

As A Claims Negotiator In Our Onecall Team You’ll Be The Crucial First Point Of Contact For All Our Customers. You Will Be Actively Listening And Empathising With Customers, Deciding Whether You Can Resolve Their Claim Or Answer Their Query. As The Last Thing People Want When They Call Us Is To Be Pushed From Pillar To Post.

No One Tries Harder For The Customer Than Us, And So It’s Important That You’re A True Customer Service Champion – Someone Who Can Think On Their Feet, With Plenty Of Understanding And Patience. You’ll Be A Natural When It Comes To Talking And Listening, But You’ll Also Be Computer Literate And Able To Keep Accurate Records. In Return, You’ll Received Excellent Training In A Supportive Environment. But That’s Not All – You’ll Also Be Part Of Fast-growing Company That Will Offer Real Career Options For The Future.

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