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What Do I Need To Be Aware Of? (Job Specifics/Context/Job Purpose):
To Ensure The Delivery Of Excellent Restaurant Food And Meeting Our Brand Standards, Thus Satisfying Our Members And Ensuring Repeat Visits. You Will Need To Comply With Health & Safety, Food Hygiene Guidelines And Also Help In The Delivery Of The Operational Priorities For The Club And Food & Beverage.
What Do I Need To Do? (Main Responsibilities):
I Need To:
Know The David Lloyd Brand Standards And Deliver Them Throughout Each And Every Shift.
Focus On Energy Conservation/cost Reduction, Particularly Gas And Water.
Prepare And Present Food In Accordance With The Specification.
Maintain A Clean And Clutter Free Kitchen, Operating The Dishwasher For Both Kitchen And Front Of House Items.
Ensure That The Deli Is Presented In Accordance With The Merchandising Principles.
Adhere To The Food Hygiene Regulations, Carry Out The Necessary Checks Through Each Shift And Maintain The Records Accordingly.
Contribute And Participate In My Formal Performance And Development Review Plans A Minimum Of Twice Per Year.
Ensure That I Have The Knowledge, Experience And Understanding Of The Products And Services That We Offer In The Club, Noting Par Levels, To Ensure 100% Availability.
Report Any Food Hygiene Contraventions Immediately To The Lead Chef/Food & Beverage Manager.
Respond To Member Feedback And Fix The Situation There And Then Where Possible.
Continuously Look For Ways To Improve The Member Experience And Food Offering, Discussing This With My Colleagues And Food & Beverage Manager.
Actively Participate In The Relevant Company Training Programmes And Take Every Opportunity To Increase My Level Of Expertise.
What Do I Need To Achieve?
With My Team I Need To:
Value And Recognise My Colleagues Appropriately.
Always Listen, Understand, Reflect And Then Act.
Generally I Need Do:
Deliver The Brand Standards And Food Specifications As Measured Through Observation And Feedback By My Line Manager, Compliments From Members And The Mystery Member Programme.
Exceed Budgeted Food Margin, Each And Every Week.
Achieve A Green Food Hygiene Audit.
How Will I Know I’ve Been Successful?
I Feel Engaged And A Strong Part Of The Food & Beverage And Club Team- Teamwork.
I Am Focused On The Members And The Delivery Of Excellent Food- Member Focus/Excellence.
We Are Hitting Our Retail Sales Targets- Excellence.
We Are Getting Positive Member Feedback About The Restaurant Food- Member Focus.
The Club Passes The Food Hygiene Audit- Excellence/Passion.
Mystery Member Results For Food & Beverage Are Green- Member Focus.
To Ensure The Delivery Of Excellent Restaurant Food And Meeting Our Brand Standards, Thus Satisfying Our Members And Ensuring Repeat Visits. You Will Need To Comply With Health & Safety, Food Hygiene Guidelines And Also Help In The Delivery Of The Operational Priorities For The Club And Food & Beverage.
What Do I Need To Do? (Main Responsibilities):
I Need To:
Know The David Lloyd Brand Standards And Deliver Them Throughout Each And Every Shift.
Focus On Energy Conservation/cost Reduction, Particularly Gas And Water.
Prepare And Present Food In Accordance With The Specification.
Maintain A Clean And Clutter Free Kitchen, Operating The Dishwasher For Both Kitchen And Front Of House Items.
Ensure That The Deli Is Presented In Accordance With The Merchandising Principles.
Adhere To The Food Hygiene Regulations, Carry Out The Necessary Checks Through Each Shift And Maintain The Records Accordingly.
Contribute And Participate In My Formal Performance And Development Review Plans A Minimum Of Twice Per Year.
Ensure That I Have The Knowledge, Experience And Understanding Of The Products And Services That We Offer In The Club, Noting Par Levels, To Ensure 100% Availability.
Report Any Food Hygiene Contraventions Immediately To The Lead Chef/Food & Beverage Manager.
Respond To Member Feedback And Fix The Situation There And Then Where Possible.
Continuously Look For Ways To Improve The Member Experience And Food Offering, Discussing This With My Colleagues And Food & Beverage Manager.
Actively Participate In The Relevant Company Training Programmes And Take Every Opportunity To Increase My Level Of Expertise.
What Do I Need To Achieve?
With My Team I Need To:
Value And Recognise My Colleagues Appropriately.
Always Listen, Understand, Reflect And Then Act.
Generally I Need Do:
Deliver The Brand Standards And Food Specifications As Measured Through Observation And Feedback By My Line Manager, Compliments From Members And The Mystery Member Programme.
Exceed Budgeted Food Margin, Each And Every Week.
Achieve A Green Food Hygiene Audit.
How Will I Know I’ve Been Successful?
I Feel Engaged And A Strong Part Of The Food & Beverage And Club Team- Teamwork.
I Am Focused On The Members And The Delivery Of Excellent Food- Member Focus/Excellence.
We Are Hitting Our Retail Sales Targets- Excellence.
We Are Getting Positive Member Feedback About The Restaurant Food- Member Focus.
The Club Passes The Food Hygiene Audit- Excellence/Passion.
Mystery Member Results For Food & Beverage Are Green- Member Focus.
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