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Car rental customer service advisor

Chertsey, Surrey
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Contract type
Permanent
Posted
578 days ago

Description

We are looking for a customer service advisor for our KINGSTON & WANDSWORTH branch at Kendall Cars Ltd.
Previous experience in vehicle rental is an advantage and a full clean driving licence will be essential. This is a permanent position in an expanding company. We are a family run business with 10 branches based throughout the South East.
Your main purpose will be to resolve customer enquiries by establishing their requirements, utilising your skills, and maximising sales, while providing a positive experience. A good telephone manner is essential, with strong communication skills. In addition you will need to be computer literate, accurate and able to work to deadlines.
You will also be responsible for qualifying all customers hiring vehicles, completing rental agreements, cash handling, preparation, delivery and collection of vehicles. You will need to be motivated, calm, consistent with the ability to work in a fast paced and changeable environment.Some weekend work is required through a rota system.
You would work with a small team on a rota week which will include weekend work. We offer a yearly bonus and staff discount on vehicle rental. Please email for further information.
Starting rate is £7.00 with O/T £9.20, discounted car hire price for staff, yearly bonus after first year and basic Sunday bonus based on vehicles booked out.

Ad ID: 1010378753