CAFE' MANAGER
ReadHide full description

Fulham, London

Sorry, this ad is no longer available.

DRAWING ROOM CAFE - FULHAM PALACE
We are looking for a positive professional to lead a team of staff at our wonderful venue.
You must be motivated to improve customers experience, have an excellent ability to train, motivate and develop the team.
You should also have solid knowledge about stock control.

JOB PURPOSE
Take full responsibility for the day to day operation of the cafe. Create an environment that is welcoming to existing and new customers and develop a self-sustaining community cafe that provides consistent and professional service.
Work as the company ambassador, increase sales, stream line systems and manage small events and parties organized at the Palace. Implement stock control system, staff roat and tronc.
Identify and develop systems and projects that will contribute to the services of Fulham Palace.

JOB DESCRIPTION

The Manager is directly accountable to the Operations Director.

AREA OF WORK MAIN TASKS & RESPONSIBILITIES

Daily Management of Cafe

STAFF
Ensure that the cafe is highly organised
Provide supervision and training to cafe staff
Ensure all staff is trained including: Café induction and self-presentation

CUSTOMER SERVICE
Ensure a professional level of customer service is delivered by all cafe staff

HEALTH & SAFETY
Ensure that the kitchen and cafe area are clean throughout the day and meet health & safety requirements including termly risk assessments

FOOD MANAGEMENT
Ensure that all foods is prepared, cooked, stored and handled in line with Food Show Hygiene Regulations
Organise and manage the purchasing of café supplies in order that the cafe is able to meet the needs of its customers by:
- Undertaking monthly beverage stock-takes and weekly cakes order and wastage
- Providing weekly sales and purchasing figures to accounts
- Putting a supply system in place to ensure stock control and efficient stock management in the absence of the cafe manager

Development: With the support of the Operations Director plan, implement and evaluate the cafe on a seasonal basis in order that the cafe:
Continues to provide a healthy and varied menu
Is run professionally and profitably
Have procedures in place to facilitate its efficient running

Financial Undertake the following financial functions in order to ensure that the cafe is accountable and ultimately self-sustaining:
Undertake weekly stock-takes
Liaise closely with the bookkeeper to monitor performance
Check weekly figures to monitor and adjust staffing levels

Business Growth & Training and Professional Development
Identify & discuss training requirements with the HR Manager
Initiate training programme for staff