Business Customer Service Representative (part-time) - North Tyneside
Newcastle

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Business Customer Service Representative (First Line Technical Support) - part time
£9,464-10,467 + bonus + benefits
North Tyneside

The job:

We're EE and we're here on a mission: to show everyone in the UK how the magic of technology can make the everyday better. Super fast Fibre Broadband and the UK's first 4G network give our customers whatever they want, at home and on the go. And our contact centre teams are the ones who bring it all to life - pulling out the stops for our customers, making each one feel special and valued.

To join this team, you'll need real strength of character and plenty of experience of dealing with people. And while it's important that you've a genuine enthusiasm for the products we sell, you must also be sensitive to our customers' individual needs. Bring us those qualities and we'll help you become an expert in one of the main mobile operating systems, so you'll be ready to deal with any challenge that comes your way.

You'll definitely:

Be a real people person who's brilliant on the phone
Have a talent for making customers feel special
Have a genuine interest in communication technology
Enjoy being part of a team but still have the drive to work on your own initiative.

You might even:

Know a thing or two about the telecoms sector
Have some customer service experience
Know your way around a PC.

What's in it for you:

Competitive salary
Generous bonus
Pension
Healthcare cash plan
Discounted mobile phone package
25 days' holiday (pro-rata)

Hours available:

Monday to Friday 5pm - 10pm - 25 hours per week

What's next:

At EE, we look for the best people to join us. And to help us find them, we've created this simple but effective recruitment process. You need to pass each stage to carry on to the next:

Visit our website and fill in our online application form
We'll send you a link to our online assessment which shouldn't take more than half an hour or so to complete
If you pass the online assessment, one of our recruitment team will give you a call to talk about the next steps
Attend a recruitment event at one of our sites, which will take about 3 hours. You'll get to meet the team and see what the job's really like.

To find out more, click apply.

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