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My Client Is Looking For An IT Helpdesk Candidate - Learners MUST Have Previous IT Qualification And Outstanding Technical Ability. Based Aroung The LE5 Area Of Leicester My Client Is Looking For The Following Person, PLEASE SEND OUT CV TO APPLY ASAP.
Please Note The Learner Must Be Able To Get To The LE5 Area Of Leicester And Be Able To Demonstrate Excellent IT Knowledge Of IT Hardware And Software
Working For A London Based Company In Leicester An Opportunity Has Arisen For A Helpdesk / Customer Service Assistant Providing Helpdesk Support Over The Telephone To Clients. The Learners Must Have Knowledge On Computer Specifications, Hardware As Well As Software.
Duties Will Include;
•Demonstrating IT Technical Ability Over The Phone And Face To Face
•Look At Solutions For Customers And Make Recommendation On Broken Computers
•Able To Problem Solve And Fault Find With Computers To Help Customers
•Able To Sell Products For The Company
•Provide Excellent Customer Service Over The Telephone
•Data Inputting Of Customer Information
•Ability To Problem Solve
Must Have Excellent Communication Skills And IT Literate With A Good Standard Of Maths And English. Learners Must Be:
Well Spoken (Soft Polite Phone Manner)
Smart
Presentable
Reliable
Hardworking
Enthusiastic
Business Acumen
An Interest In IT Hardware And Software
Skills Required
Previous Experience In IT
Good Technical Ability
Excellent Communication Skills
Good Standard Of English
Ability To Problem Solve
Deal With Queries In A Calm Efficient Manner
IT Literate
Desirable - Full Clean Driving Licence (to Sometimes Drop Products To Customers)
Salary Will Be £104.00 (Apprenticeship Wage) And You Will Understake A Customer Service Qualification Alongside.
Please Note The Learner Must Be Able To Get To The LE5 Area Of Leicester And Be Able To Demonstrate Excellent IT Knowledge Of IT Hardware And Software
Working For A London Based Company In Leicester An Opportunity Has Arisen For A Helpdesk / Customer Service Assistant Providing Helpdesk Support Over The Telephone To Clients. The Learners Must Have Knowledge On Computer Specifications, Hardware As Well As Software.
Duties Will Include;
•Demonstrating IT Technical Ability Over The Phone And Face To Face
•Look At Solutions For Customers And Make Recommendation On Broken Computers
•Able To Problem Solve And Fault Find With Computers To Help Customers
•Able To Sell Products For The Company
•Provide Excellent Customer Service Over The Telephone
•Data Inputting Of Customer Information
•Ability To Problem Solve
Must Have Excellent Communication Skills And IT Literate With A Good Standard Of Maths And English. Learners Must Be:
Well Spoken (Soft Polite Phone Manner)
Smart
Presentable
Reliable
Hardworking
Enthusiastic
Business Acumen
An Interest In IT Hardware And Software
Skills Required
Previous Experience In IT
Good Technical Ability
Excellent Communication Skills
Good Standard Of English
Ability To Problem Solve
Deal With Queries In A Calm Efficient Manner
IT Literate
Desirable - Full Clean Driving Licence (to Sometimes Drop Products To Customers)
Salary Will Be £104.00 (Apprenticeship Wage) And You Will Understake A Customer Service Qualification Alongside.