Administration Assistant Southampton (p109)excellent Apprenticeship Opportunity With Optical Company
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Southampton

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We Are An Optical Company That Provide Friendly And Professional Advice To Ensure That Our Clients' Eyes Are As Healthy As Possible, Providing Services Such As Retinal Photography And Treating Serious Conditions Such As Glaucoma.

We Also Carry A Great Range Of Designer Sunglasses And With A Network Of Over 50 Locations Throughout The South East, It Is No Surprise That We Are One Of The Recommended Opticians In The Area

At Present, We Are Currently Seeking An Admin Assistant Apprentice At Our Branch In Southampton. Throughout The Apprenticeship, The Candidate Is Expected To Perform The Following Duties:

1. To Greet Patients On Arrival, Make Appointments, Accurately Collect And Record Patient Information, Take Orders, Advise And Remind Them Of Appointments And Contact Re Collection Of Orders

2. To Act As First/prime Contact With Patient By Telephone Or Face-to-face In Order To Meet All Their Needs

3. Carry Out Visual Field Screening As Required And Undertake Other Clinical Duties Such As Colorimetry. Training To Be Provided.

4. Accurately Process Customer Contact Lens Orders And Assist With The Instruction Of Patients In The Insertion, Removal And Care Of Lenses. Training To Be Provided.

5. To Act As The First Point Of Contact For Customer Complaints And Enquiries Ensuring That These Are Efficiently Dealt With Promptly And As They Arise

6. Ensuring That All Paper Work Is Collected And Accurately Prepared So That All Clinics Run Efficiently

7. Promptly And Accurately Deal With Daily Banking, Cashing Up, Taking And Recording Payments From Customers And Ensure That Till Is Properly Maintained

8. Ensure That The Reception Area Is Properly Organised At All Times, That Displays Are Well Presented And That Consulting Rooms Are Kept In Prime Condition

9. Deal With All Other Tasks As Directed, Including Assisting Other Members Of The Practice Team

No Previous Admin Or Optical Experience Is Required But The Ideal Apprentice Must Possess The Following Qualities:

Able To Multi-task Duties
Good Communication Skills
Able To Work Under Pressure

PLEASE NOTE THAT THIS IS A PERMANENT POSITION AND REPLY TO THE RELEVANT EMAIL ADDRESS BELOW

Location: Southampton

Job Description
Hours
Working Hours Are 37.5 Hours Per Week From Monday To Friday Including Study)
Pay
£100 Per Week

Duration
8 Months

Who Is Suitable?
There Are No Set Minimum Entry Qualifications. (Although Good GCSES Grades Or Equivalent Would Be An Advantage) You Will Have To Be Motivated To Work And Learn And We’ll Also Ask You To Attend A Short, Relaxed Interview And Skills Check To Help Us Find Out Your Strengths & Appropriate Start Level. Administration Tends To Suit People Who Are Computer Literate, Well Presented And Who Are Organised With Good Communication Skills.

What Will I Study & What Support Will I Get?
BUSINESS ADMIN
At Training Associates Centre You Will Receive An Induction And Training Towards A Level 2 NVQ In Business Admin, Which Will Include: Customer Care, Microsoft Office, Planning And Time Management, Communication Skills, Conflict Resolution, Policies, Procedures, Systems And Values In The Workplace, Storing And Archiving Information, Business Sectors, Organisations And More

How Long Will It Take?
In General A Level 2 Apprenticeship Lasts For 8 Months. The Advanced Apprenticeship (level 3) Can Be Achieved Within 16. These May Vary Dependant On Ability


Please Send Your CV And Covering Via Email To Julie

If 16-18 Years Old Please Email 16-18@tasouth.co.uk
19-24 Years Old Please Email 19-24@tasouth.co.uk
All Others Please Email Jobs@tasouth.co.uk