-
Contract type
Permanent
Have you always wanted to work as a Hotel Receptionist in a top London Hotel, but were rejected because you don't know what to do?
Hospitality Training and Recruitment Ltd offers the market leading Hotel Receptionist Course that will help you gain the all important skills required to work as a Hotel Receptionist in any of the major Hotels in UK or abroad. Working as a platform between our graduate and Hotels we work with, we introduce our students by creating a profile for each one, which is accessible by Hotels we work with.
We have been training Hotel Receptionist candidates and finding employment for them for the past 2 years. Based on the quality of our 80 hours training and the result of the exceptional graduates hired by Hotels, we now work with over 400 Hotels ranging from 3* to 5*, such as branches of Novotel, Premier Inn, Holiday Inn as well as Hilton, Sofitel, Guoman, Crown Plaza just to name a few .
Visit our website www.ReceptionAcademy.com to find out more
** LEVELS 1 & 2 & 3** BEGINNERS / INTERMEDIATE & ADVANCED*
*****HOTEL RECEPTIONIST COURSE INCLUDING OPERA V5 FULL SERVICE TRAINING / BRAND STANDARDS / BEHAVIOURIAL SKILLS / HOTEL JOBS
Closest tube station Liverpool Street E1
This is a combination of the beginners and advanced course teaching you all the Hotel Receptionist Procedures, Brand Standards used in 5* Hotels, Fidelio Opera V5 Full Service software, duties and responsibilities of a Hotel Receptionist, practical training behind a reception desk as well as subjects relating to finding work within Hotels (CV, Profiles, Interviews etc).
Part of small group of students with a dedicated computer for each student you will be taught:
• Understanding the role of a Hotel Receptionist
• Welcoming Guests
• Reservation Procedures (including walk in)
• Booking Procedures (including phone booking)
• Checking for availability
• Sorting rates (Rate Queries)
• Traces
• Routings
• Billings – Guest, Company and Travel Agents
• Rebates
• Paid-Outs
• Currency Exchange
• Hotel Account
• Client Complaint Handling
• Sales and Marketing
• Uk Brand Standards for 5* Hotels
• Hotel Terminology and Phrases
• Sales and Marketing
• Interview techniques including our guidance on how to perform in an interview
• Career path planning for a clear understanding of your future in Hotels
• CV writing skills including our guidance on creating the perfect CV for Hotels
• Reservation procedures for other departments of the Hotel and many more ...
If you have tried to apply for jobs in Hotels, you will see that most hotels require their receptionists to also have knowledge of OPERA SOFTWARE, used by the majority of Hotels in the U.K you will learn to operate and become familiar with this popular system.
Next available Course is - 11th June / Course times available are Monday - Friday
-- 7.30 to 11.30
--12.00 to 16.00
--16.30 to 20.30
For more information please call Miss Jade Fayaz on 0207 096 9144
With 95% success rate we deliver what we promise.
We also have weekend courses starting in October
What makes us different:
-We offer training based on the actual requirement of Hotels we work with, including hands on training on Opera V5, practical training behind a replica Hotel Reception desk, as well as interview skills which lead to potential job opportunities.
-We have a list of top end Hotels who actively work with us including Hilton, Marriot, Park Plaza, Hyatt etc
&#
Hospitality Training and Recruitment Ltd offers the market leading Hotel Receptionist Course that will help you gain the all important skills required to work as a Hotel Receptionist in any of the major Hotels in UK or abroad. Working as a platform between our graduate and Hotels we work with, we introduce our students by creating a profile for each one, which is accessible by Hotels we work with.
We have been training Hotel Receptionist candidates and finding employment for them for the past 2 years. Based on the quality of our 80 hours training and the result of the exceptional graduates hired by Hotels, we now work with over 400 Hotels ranging from 3* to 5*, such as branches of Novotel, Premier Inn, Holiday Inn as well as Hilton, Sofitel, Guoman, Crown Plaza just to name a few .
Visit our website www.ReceptionAcademy.com to find out more
** LEVELS 1 & 2 & 3** BEGINNERS / INTERMEDIATE & ADVANCED*
*****HOTEL RECEPTIONIST COURSE INCLUDING OPERA V5 FULL SERVICE TRAINING / BRAND STANDARDS / BEHAVIOURIAL SKILLS / HOTEL JOBS
Closest tube station Liverpool Street E1
This is a combination of the beginners and advanced course teaching you all the Hotel Receptionist Procedures, Brand Standards used in 5* Hotels, Fidelio Opera V5 Full Service software, duties and responsibilities of a Hotel Receptionist, practical training behind a reception desk as well as subjects relating to finding work within Hotels (CV, Profiles, Interviews etc).
Part of small group of students with a dedicated computer for each student you will be taught:
• Understanding the role of a Hotel Receptionist
• Welcoming Guests
• Reservation Procedures (including walk in)
• Booking Procedures (including phone booking)
• Checking for availability
• Sorting rates (Rate Queries)
• Traces
• Routings
• Billings – Guest, Company and Travel Agents
• Rebates
• Paid-Outs
• Currency Exchange
• Hotel Account
• Client Complaint Handling
• Sales and Marketing
• Uk Brand Standards for 5* Hotels
• Hotel Terminology and Phrases
• Sales and Marketing
• Interview techniques including our guidance on how to perform in an interview
• Career path planning for a clear understanding of your future in Hotels
• CV writing skills including our guidance on creating the perfect CV for Hotels
• Reservation procedures for other departments of the Hotel and many more ...
If you have tried to apply for jobs in Hotels, you will see that most hotels require their receptionists to also have knowledge of OPERA SOFTWARE, used by the majority of Hotels in the U.K you will learn to operate and become familiar with this popular system.
Next available Course is - 11th June / Course times available are Monday - Friday
-- 7.30 to 11.30
--12.00 to 16.00
--16.30 to 20.30
For more information please call Miss Jade Fayaz on 0207 096 9144
With 95% success rate we deliver what we promise.
We also have weekend courses starting in October
What makes us different:
-We offer training based on the actual requirement of Hotels we work with, including hands on training on Opera V5, practical training behind a replica Hotel Reception desk, as well as interview skills which lead to potential job opportunities.
-We have a list of top end Hotels who actively work with us including Hilton, Marriot, Park Plaza, Hyatt etc
&#
