London hotel jobs

Conference & Events Food & Beverage Waiter

Date posted: Friday 9th October

Location: London Heathrow

What is the Hotel Like?
The Hilton London Heathrow Airport is situated very close to Heathrow Airport. The hotel has 395 bedrooms,32 meeting rooms and three contemporary restaurants. Hilton London Heathrow Airport has won the Best Business Airport Hotel for 3 consecutive years and it is through our great colleagues such a success is achieved.

What will I be doing?
The Food & Beverage Department covers all F&B operations including Restaurants, Bars, Room Service, Conference & Banqueting and Kitchens. Quality, service and high standards are very important in the Department to ensure we meet and exceed customer expectations. Specific responsibilities include:

Receive, order and serve customer requests to the standards required
Understand menu content, any menu changes and promotional activities
Keep your service area clean and tidy and well prepared
Efficiently manage the proper settlement of all customer accounts
Be able to answer guest queries in a polite and helpful manner

What are we looking for?
You will be passionate about delivering great customer service. You will have:

The commitment to deliver high levels of service every day
Strong communication skills with the ability to make a positive impact
The motivation to learn new knowledge and skills
The flexibility to respond quickly and positively to a range of work situations
The enthusiasm to be part of a winning team

What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement; membership of The Hilton Club which provides reduced room rates in our hotels plus discounts on a whole range of products and services; and a range of other excellent benefits that you would expect from a global Hotel organisation.