Our client is a large Corporate Insurance company which is one of the leading providers of Accident and Health Insurance within the UK with approximately 350 staff primarily based at the UK headquarters in Kingston-upon-Thames.

They are currently looking to recruit customer service advisors to join their rapidly expanding team.

If you have previous call centre experience; a passion for giving excellent customer service and are looking for a new challenge then this is a great opportunity for you.


KEY RESPONSIBILITIES

• To answer incoming calls in a calm and professional manner
• Ensure being available at 85% of the time
• Have a flexible approach to working patterns to ensure adequate cover at all times
• Ensure daily objectives are met, set by the supervisor
• Maintain good attendance and timekeeping
• To maintain quality scores of 90%
• To work with and contribute to the team goals and objectives


SKILLS & COMPETENCIES

• At least 1 years previous call/contact centre experience
• Ideally have insurance or financial background
• Excellent telephone manner
• Computer literate
• Good keyboard skills
• Calm and professional manner

QUALIFICATIONS

• 5 GCSE/O Level grades A-C including Maths and English

If you feel you have the necessary skills and experience to undertake this role then please don't hesitate, APPLY TODAY



If this role is not suitable for you but know of someone it may suit please refer them to us. For further information on this and other roles we currently have available please visit our website – www.parksiderec.com

Parkside Office Professionals specializes in placing a wide range of professional and support staff into a variety of disciplines. Our vacancies vary from day to day assignments, short term and long term contracts, to permanent placements.






Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.


Parkside Recruitment is an Equal Opportunities Employer.

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